Partly Cloudy

Partly Cloudy

max temp: 19°C

min temp: 14°C

Search

Bury St Edmunds: Staff at West Suffolk Hospital put their names to national courtesy campaign

PUBLISHED: 08:50 29 April 2014

Dermot O’'Riordan and the ward F6 team taking part in the campaign.

Dermot O’'Riordan and the ward F6 team taking part in the campaign.

Archant

West Suffolk Hospital has thrown its weight behind a national campaign urging NHS staff to introduce themselves to the patients in their care by greeting them with the phrase “hello my name is”.

The initiative began after Kate Granger, a doctor and terminally ill cancer patient, became frustrated with the number of staff who failed to introduce themselves while she was receiving treatment as an inpatient in Yorkshire.

The #hellomynameis campaign started after Dr Granger wrote a blog and tweeted about her experiences, and has since spread across the NHS.

West Suffolk NHS Foundation Trust has become the latest hospital to back the initiative. Members of staff will be able to show their support by wearing stickers or having their photo taken with a “hello my name is” sign, which will then be shared online.

Posters have also been put up around the hospital site, while a special section to promote the campaign will also be created at www.wsh.nhs.uk

Patients are being encouraged to ask if they don’t know the names of the staff who are looking after them.

Dermot O’Riordan, medical director with West Suffolk NHS Foundation Trust, said: “We are pleased to support this campaign, which highlights the importance of treating patients as people and shows how the smallest action can make a big difference.

“Introducing yourself when meeting a patient is a simple but vital courtesy. It can play a big part in putting patients at ease and helping them feel more relaxed at what can otherwise be a worrying time for them.

“We’re also reminding staff to introduce colleagues who are taking over an individual’s care following a shift change. That way, our patients will always know who is looking after them during their admission.”

A young girl has suffered head injuries after being struck by a car in Ipswich this afternoon.

A youngster with an obsession with Mini cars was gifted a special eighth birthday present when the Ipswich BMW garage gave her a car for the day.

Roman Catholics in East Anglia are to embark on the first stage of a campaign which could see Suffolk war hero, humanitarian and philanthropist Leonard Cheshire become a saint.

Proposals have been submitted for a 12-acre film studio complex at a former Suffolk air base with the project hailed as an “important development” in the drive to tap into the creative industries.

Blues fans of all ages have gathered at Portman Road today to meet their heroes ahead of the start of the new season.

A man who stole more than £3,000 from a woman has been warned that all sentencing options will be open to the court when he is sentenced next month.

Ed Sheeran will compete against friend Stormzy for this year’s Mercury Prize.

A two-car collision in Civic Drive is currently causing traffic delays in Ipswich town centre.

The ban on transgender people serving in the US military will have a direct effect on two Suffolk air bases, who have both promoted LGBT rights.

A group of travellers have parked up at West End Road car park in Ipswich, close to the town’s railway station.

Most read

Show Job Lists

Topic pages

Newsletter Sign Up

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24