max temp: 12°C

min temp: 2°C


Bury St Edmunds: Ambassadors plan in bid to boost tourism

14:46 29 August 2014

Mark Cordell

Mark Cordell


A business group is hoping to introduce “tourism ambassadors” in Bury St Edmunds town centre to enhance the current tourist information service.


Mark Cordell, chief executive of Ourburystedmunds Business Improvement District (BID) group, said he took inspiration for the idea from Norwich where volunteers perform this role.

The Bury initiative – which will be a key part of BID’s forthcoming business plan – would involve volunteers wearing branded clothing and offering information to make visitors as welcome as possible.

Mr Cordell said he came up with the idea before St Edmundsbury Borough Council shut the Tourist Information Centre (TIC) on Angel Hill, but added the closure had made this initiative more relevant.

He said: “It’s about promoting the town and providing a service in that regard, and even with the TIC here we would have still done this. The BID has always been about providing additionality.”

He added: “It’s important we look after people. It’s no different to a business. You have to look after your customers so people come back.”

He said the initiative depended on whether BID gets re-elected in November. He said it was very early stages, but the plan would be to have tourism ambassadors at key locations around the town centre on certain days.

Councillor Sarah Stamp, St Edmundsbury Borough Council’s cabinet member for leisure, culture and heritage, described Ourburystedmunds’ plan for tourism ambassadors as a “fantastic idea”, adding she was keen to support them in delivering this. “Visitors contribute so much to our local economy and everyone with an interest in the town should be working together to make sure we offer them the warmest possible welcome.”

Following the closure of Angel Hill TIC, the main centre for tourist information is at the Apex, with other tourist information points at various locations.

The Bury Society felt it was too early to comment on the plans for tourism ambassadors.



Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files

Please log in to leave a comment and share your views with other Ipswich Star visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Ipswich Star staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Ipswich Star account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Bogus caller victim. Library image.

A Hadleigh resident has fallen prey to a phone scam run by crooks posing as bogus police officers.

Museum bosses have gone back to the drawing board following their lottery bid rejection.

Hopes of a multi-million-pound lottery windfall for Ipswich Museum have been dashed – forcing borough chiefs to reconsider the ambitious £23m project to transform the High Street campus.

High winds are set to hit Suffolk and Essex. PA Photo: Chris Ison.

A yellow weather warning for high winds has been issued by the Met Office for Essex and Suffolk across the weekend.

Jazz singer and songwriter Zoe Gilby

Seasonal delights by the Waterfront

Cannabis was found at Ipswich house

An illegal immigrant is facing a jail term after police found nearly 400 plants and seedlings at a cannabis factory set up in an east Ipswich house.

Orwell Bridge

A man from the Ipswich area has died after falling from the Orwell Bridge, police said today.

UCS Photography, major investment

Photography students at UCS benefit from state of the art facilities after major investment

Sergeant Ash Jackobs (31) from Felixstowe during 

Chefs from Colchester-based 16 Air Assault Brigade have been wild cooking to prepare for operations in tough environments.

Suffolk County Council's cabinet arrived at Elstree today - the home of the Star Wars franchise.

The day after county councillors discussed cutting millions from the authority’s budget over the next two years, its cabinet members are on a £4,000 training course at the world famous Elstree studios.

The release of the John Lewis advert has become an much-anticipated event in recent years. Picture: John Lewis/PA

Christmas adverts have boomed in recent years with the likes of John Lewis, Marks and Spencer and Tesco leading the way.

Most read

Most commented

Topic pages

Local business directory

Suffolk's trusted business finder

Property search

e.g. Oxford or NW3
Powered by Zoopla

Digital Edition

Read the Ipswich Star e-edition today E-edition

Great British Life

Great British Life
MyDate24 MyPhotos24