Partly Cloudy

Partly Cloudy

max temp: 12°C

min temp: 9°C


Bury St Edmunds: Staff at West Suffolk Hospital put their names to national courtesy campaign

08:50 29 April 2014

Dermot O’'Riordan and the ward F6 team taking part in the campaign.

Dermot O’'Riordan and the ward F6 team taking part in the campaign.


West Suffolk Hospital has thrown its weight behind a national campaign urging NHS staff to introduce themselves to the patients in their care by greeting them with the phrase “hello my name is”.

The initiative began after Kate Granger, a doctor and terminally ill cancer patient, became frustrated with the number of staff who failed to introduce themselves while she was receiving treatment as an inpatient in Yorkshire.

The #hellomynameis campaign started after Dr Granger wrote a blog and tweeted about her experiences, and has since spread across the NHS.

West Suffolk NHS Foundation Trust has become the latest hospital to back the initiative. Members of staff will be able to show their support by wearing stickers or having their photo taken with a “hello my name is” sign, which will then be shared online.

Posters have also been put up around the hospital site, while a special section to promote the campaign will also be created at

Patients are being encouraged to ask if they don’t know the names of the staff who are looking after them.

Dermot O’Riordan, medical director with West Suffolk NHS Foundation Trust, said: “We are pleased to support this campaign, which highlights the importance of treating patients as people and shows how the smallest action can make a big difference.

“Introducing yourself when meeting a patient is a simple but vital courtesy. It can play a big part in putting patients at ease and helping them feel more relaxed at what can otherwise be a worrying time for them.

“We’re also reminding staff to introduce colleagues who are taking over an individual’s care following a shift change. That way, our patients will always know who is looking after them during their admission.”


Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files

Please log in to leave a comment and share your views with other Ipswich Star visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Ipswich Star staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Ipswich Star account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

It’s nearly Halloween and there is a variety of events across Suffolk this half term to keep your little monsters entertained no matter what their age.

A wedding dress catwalk, singers, cakes, flowers and a string quartet were among the bridal delights on offer at Ipswich Hotel’s Wedding Fayre today.

Stormtroopers marched the streets of Bury St Edmunds this weekend as Moyse’s Hall unveiled its acclaimed annual science fiction exhibition.

An armed police officer was called to Kesgrave as a safety precaution after a report was received of an injured dog today.

Last week’s article was about Oak Hill, the outstanding property just off Belstead Road on Oak Hill Lane, built in 1860 on a plot of land sold by Peter Burrell of Stoke Park, recaps John Norman, of the Ipswich Society.

A disqualified motorist banned for a drink-drive related offence was caught driving again while nearly four-and-a-half times the limit within two hours of his conviction.

Plans for Sizewell C are doomed to “evaporate” in the wake of insurmountable problems that will prevent its intended forerunner at Hinkley Point ever producing electricity, one of Britain’s leading environmentalists has predicted.

Arthur Ransome’s tales of boats and adventure - many of which were set in Suffolk - changed the course of children’s literature.

A Suffolk-based charity auction which has attracted bids from all over the world and raised more than £870,000 since its inception is aiming to break the £1million mark for national and local charities this year.

Fight or flight is fascinating, writes Ellen Widdup.

Most read

Most commented


Show Job Lists

Topic pages


Newsletter Sign Up

MyDate24 MyPhotos24