Sunshine and Showers

Sunshine and Showers

max temp: 14°C

min temp: 9°C


Care homes in Ipswich and Barking get ‘requires improvement’ CQC ratings

PUBLISHED: 16:18 28 February 2018 | UPDATED: 16:18 28 February 2018

Bethesda Eventide, which has been given a 'requires improvement' rating by the CQC. Picture: GOOGLE MAPS

Bethesda Eventide, which has been given a 'requires improvement' rating by the CQC. Picture: GOOGLE MAPS


Three care homes in and around Ipswich have been told that more refinements are needed after being given ‘requires improvement’ ratings by a health watchdog.

Shaftesbury House in Ipswich has been given a 'requires improvement' CQC inspection. Picture: GOOGLE MAPSShaftesbury House in Ipswich has been given a 'requires improvement' CQC inspection. Picture: GOOGLE MAPS

Bethesda Eventide Homes in Henley Road, Shaftesbury House Residential Care Home in Cowper Street and Barking Hall Nursing Home near Needham Market were all given the rating by the Care Quality Commission (CQC) – the body which regulates healthcare in England.

Bethesda had previously been rated ‘good’ following the last inspection in August 2014, but inspectors this time raised concerns over individual care plans, inconsistencies in care records and the management of medicines.

Steve Barber, care home manager said: “We were disappointed obviously, but it wasn’t related to the quality of care it was around paperwork.

“We have already submitted an action plan to get back up to that [good] rating.”

Inspectors on the most recent visit to Shaftesbury House – which also dropped from ‘good’ – said there were “inconsistencies in care records” and had been an incident surrounding medicines not being available to one person which was not reported properly.

Sheila O’Connor, director of operations at the home, said: “We strive to deliver the highest standard of care consistently for every resident so we were disappointed by the report.

“We are confident that improvements have already been made to meet the required standards, including welcoming new, permanent team members and tightening processes around reporting and documentation.”

Barking Hall Nursing Home near Needham Market maintained its ‘requires improvement’ rating from September 2016, having raised issues with sufficient staff on duty and management of risks.

The latest report said there were improvements but “did not find sufficient improvement to rate the service as good.”

A spokeswoman from the home said: “Following the CQC’s inspection four months ago, we implemented an action plan to address the issues raised and ensure sustainable improvements were made at the home.

“Positive progress has continued, including the appointment of a highly experienced home manager who is continuing to implement the plan.”

A woman with 256 previous convictions is this week back behind bars after biting three members of staff at a Suffolk supermarket along with two others sentenced this week.

As the two-year anniversary of missing RAF serviceman Corrie McKeague’s disappearance approaches, his mother opens up about theories, potential new searches and her first grandchild.

Antisocial driving in around Ipswich town centre was targeted in an operation by Special Constables last night.

A Good Samaritan is travelling up to 70 miles a time to carry out handyman jobs for families of young people with life-threatening conditions.

Cautions and convictions for knife crime in Suffolk last year reached their highest levels since 2010.

Wet weather is forecast for today, with flooding expected tomorrow as ‘yellow’ weather warnings for wind and rain are issued.

Instagram has long been home to some of the best food photography on the internet, whether it is showing off an attempt at a new recipe or an amazing dish at a restaurant.

From an exciting announcement at Chantry Park to the opening of a cannabis lounge in Ipswich make sure you are up to date with our articles.

First responders raised hundreds of pounds to help their life-saving work through a sponsored charity event.

A new coastal branch of a Suffolk sixth form has opened with hopes to broaden opportunities for young people in the area.

Most read

Show Job Lists

Topic pages

Newsletter Sign Up

Ipswich Star daily newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

MyDate24 MyPhotos24