Commuter Diary: It has to get worse before it gets better - says Abellio Greater Anglia

Friday, March 14, 2014
2:48 PM

Commuter Anita Curtis took an unexpected trip to the capital - and was shocked by the service.

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Despite not working on Fridays, commuter Anita Curtis took an unexpected trip to the capital this morning - and was shocked by the service.

She said: “The so called inter city train that arrived was a disgrace. “Uncomfortable, no wi-fi, no catering and dirty. We did get an apology. “Apparently this is due to train improvement work!” she said.

“Can’t wait to see these improvements.”

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