Commuter Diary: It has to get worse before it gets better - says Abellio Greater Anglia
14:48 14 March 2014
Commuter Anita Curtis took an unexpected trip to the capital - and was shocked by the service.
Despite not working on Fridays, commuter Anita Curtis took an unexpected trip to the capital this morning - and was shocked by the service.
She said: “The so called inter city train that arrived was a disgrace. “Uncomfortable, no wi-fi, no catering and dirty. We did get an apology. “Apparently this is due to train improvement work!” she said.
“Can’t wait to see these improvements.”