Partly Cloudy

Partly Cloudy

max temp: 16°C

min temp: 11°C

Search

Felixstowe: Inspectors praise Felixstowe Community Hospital for “excellent” report

10:00 24 March 2014

Receptionist Joy Flynn and staff nurse Jemima Brackenbury celebrate Felixstowe Community Hospital’s excellent CQC report

Receptionist Joy Flynn and staff nurse Jemima Brackenbury celebrate Felixstowe Community Hospital’s excellent CQC report

Archant

A community hospital has received a health watchdog’s seal of approval with an “excellent” report following an unannounced inspection.

The Serco-run Felixstowe Community Hospital and minor injury unit are meeting all essential quality and safety standards, according to the Care Quality Commission (CQC), which commended them for their quality of service.

The CQC evaluated the hospital against eight criteria and it met every one. The criteria including respecting and involving people who use services, care and welfare of people who use services, co-operating with other providers, cleanliness and infection control and safeguarding people from abuse.

The hospital is part of Suffolk Community Healthcare and chief executive Dr Abigail Tierney said: “Our fantastic staff at Felixstowe Community Hospital should be proud of this achievement.

“This is our third excellent report in a row from the CQC and I want to thank everyone for their hard work and high standards.

“Their dedication was also recognised when everyone we surveyed in January said they would recommend all four of our community hospitals to their family and friends. In addition, almost everyone (99%) said they would recommend all the services we provide in the community.”

The CQC also looked at the personal care and treatment records of people using the hospital’s rehabilitation ward and minor injury unit and talked to patients and staff.

The report said: “One person said about the rehabilitation ward: ‘It is like a hotel, I will be sad to leave’. Another said: ‘I am very pleased with my treatment here’ and another said: ‘They keep it spotless’.”

It also noted: “We observed the interaction between staff and people who used the ... minor injury unit [and] in the rehabilitation ward. People told us they felt that the staff treated them with respect.”

The CQC regulates all care across the country, including hospitals, hospices and care homes.

0 comments

A Martlesham man is angry after a booked trip on a steam train up Snowdon was cancelled due to an obese family taking up all the room in his carriage.

A 170-tonne electricity transformer the size of a bungalow is being transported along the A12 in Suffolk on Saturday.

Chinese backers yesterday signed important financial agreements connected to the construction of Suffolk’s yet-to-be-approved Sizewell C nuclear power station.

A 15-year-old girl missing from Ipswich has been found, according to Suffolk police officers.

A 32-year-old autistic woman from Ipswich has hosted a Macmillan coffee morning in memory of her mother, who died of cancer two years ago.

And depending how significant the prize, or the emotional attachment to it, their fates can range from living out their days in a dusty draw to taking pride of place on your (or your parent’s) mantelpiece.

Police are appealing for witnesses and information after a nine-year-old girl reported being approached by two men on bicycles in Ipswich.

Police stopped a driver on the A14 this afternoon near Needham Market who was going at 107mph.

Members of a Suffolk-based fitness team have raised more than £7,000 for Ipswich Hospital’s neonatal and paediatric wards after completing the Three Peaks Challenge in just 22 hours.

Opened up in 1938, Broomhill Pool was, for decades, one of the most popular attractions in Ipswich.

Most read

Most commented

HOT JOBS

Show Job Lists

Topic pages

Streetlife

Newsletter Sign Up

MyDate24 MyPhotos24