max temp: 12°C

min temp: 7°C


Ipswich: Hospital fined more than £160k for failing to meet key performance targets

10:07 17 December 2012

Ipswich Hospital, Heath Road.

Ipswich Hospital, Heath Road.


IPSWICH Hospital has been fined more than £166,000 for failing to meet key targets for its accident and emergency department.


A NHS Trust monthly performance report identifies eight areas where the hospital’s A&E department has failed since April.

In half of those areas the hospital has not met the agreed target for eight consecutive months.

The areas include time taken for patients to be assessed and some A&E waiting times.

The fines include £43,146 for patients waiting longer than six hours, £58,374 for patients waiting more than 25 minutes for an initial assessment and £53,021 for ambulance handovers exceeding 15 minutes.

Since April almost 460 patients have waited more than six hours in the department.

Ben Gummer, MP for Ipswich, said it was important for the hospital to be hitting targets and would be talking with bosses to find out what can be done to improve performance.

He said: “I know from my own experience from my family that the care the accident and emergency team give is fantastic but clearly they need to be hitting all of their targets they set themselves.

“It’s good that they are open and honest with the public about where there are falling down and I will be talking to the hospital management in the next few days about what measures are being taken to ensure that every target area improves.”

The report’s findings also criticise the hospital’s control of its budget for staff pay.

Since April the hospital has overspent by £1.5m on pay partly because of its use of agency staff.

The report calls for “immediate action” on the pay levels if the hospital is to control its finances.

Ipswich Hospital spokeswoman Jan Ingle said: “We are working hard with all our partner organisations – NHS Suffolk and primary care colleagues - to make sure that we achieve all the standards expected of us.

“The last survey of the emergency department shows a very positive response from patients as they rated it at eight out of ten. It shows the job that we do in the department is hugely involved.”

The hospital is holding a board meeting on Thursday to discuss the figures.



  • Ambulance handover times, yet again.

    Report this comment

    The original Victor Meldrew

    Monday, December 17, 2012

  • its the people who let it down who should pay the finds not us as tax payers if it came out of there pockets i bet things would inprove

    Report this comment


    Tuesday, December 18, 2012

  • So where exactly does this £166,000 go then ? wouldnt that money be better spent on patient care ?

    Report this comment


    Monday, December 17, 2012

  • These targets are a load of nonsence. On a daily basis the department has no Idea of the number of patients that are going to attend and more importantly what they are going to attend with. Of course it will affect so called targets. It's people insisting on attending with trivia instead of going to their G.P that wastes time and prevents the team from dealing with real A&E medicine. Just let them do their job and ask the beurocrats to come and observe a shift or two.

    Report this comment

    Micky B

    Tuesday, December 18, 2012

  • Can anyone please explain why fining a hospital is going to improve this situation and not contribute to making it worse? The fine will presumably be recycled into another part of government. The fault is with hospital management. and this must be at the crux of these problems and must be sorted out immediately.

    Report this comment

    Chris B

    Monday, December 17, 2012

The views expressed in the above comments do not necessarily reflect the views of this site

The church is launching its fight back against gangs targeting places of worship for lead. St Mary's Church, Combs Road, Combs. Left to right is Assistant Chief Constable Rachel Kearton and Ipswich Bishop Martin Seeley.

The public have been asked to help the church and the police combat thieves targeting medieval churches across the country.

Aqua 8, Lion Street, Ipswich

An Ipswich chef-entrepreneur has achieved his dream of opening up his own restaurant in London’s Chinatown.

Stock image. Photo: PA

Suffolk police have strongly denied officers have used a Taser against a 91-year-old man after being accused of doing so by a BBC investigation.

Theatre Square artists impression

Construction work to tidy up the former Civic Centre site in the heart of Ipswich – and to create a new public square in front of the New Wolsey Theatre.

Residents have been campaigning for a by-pass for the four villages for decades.

Suffolk County Council is to contribute £450,000 towards building a case for the construction of a new by-pass around four villages on the A12 in the north of the county.

Matt Gaw strikes up a conversation with commuters in London

I’m standing in a queue at a large supermarket. A woman in front of me has long since packed her shopping into carrier bags, writes Matt Gaw.

More than 30 vehicles were stopped as part of the operation

More than 30 drivers of lorries, light goods vehicles and coaches were stopped by police last week in an initiative aimed to target and disrupt criminal activity.

Robin Byford who is considering High Court action against Suffolk Coastal District Council and the planning inspectorate over planning permission to turn his garage into a house.

A Kesgrave father is considering taking the district council and planning inspectorate to the High Court after a three year planning rollercoaster to convert a garage to a starter home for his daughter.

The Kent Lodge Nursing Home.

Kent Lodge was rated inadequate by the CQC this year – one of five homes in the county to be given the rating this year

Robert Morton

MPs have warned the region’s new ambulance chief they will keep a laser like focus on the turnaround of the service when they came face-to-face in parliament.

Most read

Most commented

Topic pages