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Ipswich: Hospital fined more than £160k for failing to meet key performance targets

10:07 17 December 2012

Ipswich Hospital, Heath Road.

Ipswich Hospital, Heath Road.


IPSWICH Hospital has been fined more than £166,000 for failing to meet key targets for its accident and emergency department.


A NHS Trust monthly performance report identifies eight areas where the hospital’s A&E department has failed since April.

In half of those areas the hospital has not met the agreed target for eight consecutive months.

The areas include time taken for patients to be assessed and some A&E waiting times.

The fines include £43,146 for patients waiting longer than six hours, £58,374 for patients waiting more than 25 minutes for an initial assessment and £53,021 for ambulance handovers exceeding 15 minutes.

Since April almost 460 patients have waited more than six hours in the department.

Ben Gummer, MP for Ipswich, said it was important for the hospital to be hitting targets and would be talking with bosses to find out what can be done to improve performance.

He said: “I know from my own experience from my family that the care the accident and emergency team give is fantastic but clearly they need to be hitting all of their targets they set themselves.

“It’s good that they are open and honest with the public about where there are falling down and I will be talking to the hospital management in the next few days about what measures are being taken to ensure that every target area improves.”

The report’s findings also criticise the hospital’s control of its budget for staff pay.

Since April the hospital has overspent by £1.5m on pay partly because of its use of agency staff.

The report calls for “immediate action” on the pay levels if the hospital is to control its finances.

Ipswich Hospital spokeswoman Jan Ingle said: “We are working hard with all our partner organisations – NHS Suffolk and primary care colleagues - to make sure that we achieve all the standards expected of us.

“The last survey of the emergency department shows a very positive response from patients as they rated it at eight out of ten. It shows the job that we do in the department is hugely involved.”

The hospital is holding a board meeting on Thursday to discuss the figures.



  • Ambulance handover times, yet again.

    Report this comment

    The original Victor Meldrew

    Monday, December 17, 2012

  • its the people who let it down who should pay the finds not us as tax payers if it came out of there pockets i bet things would inprove

    Report this comment


    Tuesday, December 18, 2012

  • So where exactly does this £166,000 go then ? wouldnt that money be better spent on patient care ?

    Report this comment


    Monday, December 17, 2012

  • These targets are a load of nonsence. On a daily basis the department has no Idea of the number of patients that are going to attend and more importantly what they are going to attend with. Of course it will affect so called targets. It's people insisting on attending with trivia instead of going to their G.P that wastes time and prevents the team from dealing with real A&E medicine. Just let them do their job and ask the beurocrats to come and observe a shift or two.

    Report this comment

    Micky B

    Tuesday, December 18, 2012

  • Can anyone please explain why fining a hospital is going to improve this situation and not contribute to making it worse? The fine will presumably be recycled into another part of government. The fault is with hospital management. and this must be at the crux of these problems and must be sorted out immediately.

    Report this comment

    Chris B

    Monday, December 17, 2012

The views expressed in the above comments do not necessarily reflect the views of this site

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