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Jobs at risk as Lloyds Pharmacy announces it will close 190 stores

PUBLISHED: 11:00 27 October 2017 | UPDATED: 11:09 28 October 2017

Lloyds Pharmacy in Gorleston. Picture: Anthony Carroll.

Lloyds Pharmacy in Gorleston. Picture: Anthony Carroll.


LloydsPharmacy will close 190 stores across England due to changes in government policy, with its parent company blaming funding cuts and business rates for the move.

A spokesman said it was too soon to reveal which stores would close because of ongoing negotiations over the possible sale of individual pharmacies. The chain has more than 30 branches across Norfolk and Suffolk, including concessions in supermarkets.

Cormac Tobin, managing director at LloydsPharmacy owner Celesio UK, said the closures were in response to “the dramatic funding and reimbursement cuts over the past 24 months”.

“Community pharmacy needs to adapt to the changing requirements of patients and the NHS, indeed it should be part of the solution to an overstretched health service,” Mr Tobin said.

“To achieve this, we need a new operational framework that creates a thriving pharmacy network that continues to offer essential integrated healthcare and is rooted in local communities.”

Is the pharmacy where you work closing? Tell us by emailing

A leaked internal memo to staff – which was verified by a spokesman for Celesio UK – said the business has been hit by pharmacy funding cuts, as well as business rates and the apprenticeship levy, which had made “market conditions challenging”.

A spokeswoman for LloydsPharmacy owner Celesio UK did not confirm the number of staff that could be affected, saying some may be deployed to other locations.

Mr Tobin said the company would be taking steps to support staff and minimise disruption for patients.

Julie Cooper, Labour’s shadow minister for community care, said: “This is a devastating blow for Lloyds Pharmacy staff and their patients right across the country.

“The government is taking hundreds of millions pounds of support away from pharmacies, and now we see that it is patients who will pay the price.”

Ms Cooper has urged ministers to outline plans to support “the hundreds of Lloyds pharmacy jobs that are now at risk” and explain what support will be put in place for patients reliant on their service.

“The Tories are prioritising saving money over care. They cannot just expect elderly patients to get their prescriptions via an online service, without any support with their medication,” Ms Cooper added.

A Number 10 spokeswoman said there were measures in place to ensure people could access a pharmacy.

The spokeswoman said: “There are almost 12,000 private pharmacies in England and these closures today make up just 1.6% of the number.

“We don’t have full information on the announcement as yet, but we do make sure that patients can access pharmacists where they need to.”

The full list of LloydsPharmacy branches in Norfolk and Suffolk:


• Chapel Lane, Toftwood, Dereham

• Orchard Surgery, Commercial Road, Dereham

• Church Street, Attleborough

• Queens Square, Attleborough

• Sainsbury’s, Longwater Lane, Costessey

• Fakenham Road, Taverham

• School Road, Drayton

• Earlham West Centre, West Earlham

• Kings Street, Thetford

• Colman Road, Norwich

• Sainsbury’s, Forest Retail Park, Thetford

• Middletons Lane, Hellesdon

• Earlham Road, Norwich

• West End Street, Norwich

• Mandela Close, Oak Street, Norwich

• Sainsbury’s Queens Rd, Norwich

• The Paddocks, Old Catton, Norwich

• Market Place, Aylsham

• Sainsbury’s Pound Lane, Thorpe St Andrew

• Sainsbury’s Kings Lynn, Hardwick Ind Estate

• St Augustines Way, South Wootton

• Station Road, Sheringham


• Market Place, Mildenhall

• Victoria Street, Bury St Edmunds

• High Street, Mildenhall

• Sainsburys Bury St Edmund, Bedingfeld Way, Bury St Edmunds

• Sainsbury’s Hadleigh Road, Ipswich

• Hawthorne Drive, Ipswich

• Orchard Street Surgery, Ipswich

• Felixstowe Road, Ipswich

• Sainsbury’s Sudbury, Cornard Road, Sudbury

• North Street, Sudbury

• Sainsbury’s Warren Heath, Felixstowe Road, Ipswich

• The Thoroughfare, Woodbridge

• High Street, Walton, Felixstowe

• The Guineas Shopping Centre, Newmarket

• Sainsbury’s Haverhill, Haycocks Road, Haverhill

• High Street, Leiston

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