Sunshine and Showers

Sunshine and Showers

max temp: 14°C

min temp: 10°C

Search

John Grose’s delight at coveted award for customer satisfaction

06:57 21 August 2014

John Grose chairman Ian Twinley receives the Ford Motor Company Chairman's Award from Andy Barratt, UK sales director, at the Ransomes Europark dealership in Ipswich surrounded by members of the sales, parts and service teams.

John Grose chairman Ian Twinley receives the Ford Motor Company Chairman's Award from Andy Barratt, UK sales director, at the Ransomes Europark dealership in Ipswich surrounded by members of the sales, parts and service teams.

supplied

Motor dealer John Grose has been presented with the prestigious Chairman’s Award from Andy Barratt, UK sales director, on behalf of Ford Motor Company.

This award recognises dealers with the highest absolute customer satisfaction scores, achieved by the completion of independent customer feedback questionnaires.

The award was presented to John Grose chairman Ian Twinley outside the Ransomes Europark dealership in Ipswich, surrounded by members of the John Grose sales, parts and service teams.

John Grose is especially proud because it has won this coveted award a record-breaking 15 times – more than any other dealer group in England.

Richard Howard, group sales director, said: “Within John Grose I’m proud to say that we have a culture of really wanting to deliver a high level of customer satisfaction.”

Alister Leith, froup managing director, added: “The Chairman’s Award is an independent measure of how well we look after our customers and is a tribute to the dedication of our wonderful staff.”

John Grose understands how important customer feedback is, not least to potential customers who want to know how good the dealer’s service and products are from people just like them. To offer just that John Grose has commissioned independent reviewer Reevoo to collect and display reviews from John Grose customers on their website.

To find out more about John Grose visit the website at www.johngrose.co.uk or any of its showrooms at Ipswich, Diss, Framlingham, Lowestoft and Woodbridge.

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other Ipswich Star visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by Ipswich Star staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique Ipswich Star account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Police have launched a search for a missing Suffolk schoolgirl.

Police were called after a car left the former A12 road at the bottom of Copdock Hill on Saturday morning.

A 75-year-old man from Stowmarket who was brought back to life after suffering a heart attack believes if he had collapsed anywhere else he may not be alive today.

A community leader has made an impassioned plea for a precious area of countryside where 560 homes could be built to be saved from the developers’ bulldozers.

Daryl Goodrich to talk about his life in film making at University of Suffolk

Please get in touch and please come home is the message to missing RAF Honington serviceman Corrie McKeague from his uncle, a week after he was last seen.

From the minute The Dreamboys stepped on stage, I knew it was going to be a great show.

Health workers have been caught stealing controlled drugs from some of the region’s hospitals, it can be revealed.

Aspiring rock-gods and up-and-coming shredders have pitted their axe-wielding skills to the test in a competition to find Ipswich’s top air guitar hero.

Five men have been jailed for a total of 112 years for conspiring to murder a man in Bury St Edmunds who was left for dead after being shot with a sawn-off shotgun.

Most read

Most commented

HOT JOBS

Show Job Lists

Topic pages

Streetlife

Newsletter Sign Up

MyDate24 MyPhotos24