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Poor mobile phone signal in Suffolk is creating life or death situation

PUBLISHED: 19:30 09 March 2017 | UPDATED: 10:03 10 March 2017

Aldeburgh residents have endured poor mobile phone signals since the technology was invented

Aldeburgh residents have endured poor mobile phone signals since the technology was invented

Archant

From struggling to contact the emergency services to being forced to make calls from the toilet - Suffolk’s hit and miss mobile phone coverage is revealed by readers.

We have been running a survey asking readers to tell us how the poor mobile coverage in parts of Suffolk affects them and here we share some of their responses.

There is still time to share your experience - see our survey here
One of the most worrying situations involved a resident from Brantham who was let down in an emergency situation.

The reader said: “I needed to call 999 from near Rookery Farm on the A137 and could not get a signal from ANY network. Eventually got through and Air Ambulance came to take the injured person to Addenbrooke’s - saved their life.”

It is not only rural areas that suffer with poor reception, a resident living in the heart of Ipswich said: “Vodafone have been OK but the signal is not great, given my location so close to town.”

An EE customer living in IP6 said: “Signal will cut of mid phone call regularly.”

And a resident of Little Cornard revealed that the voicemail often cuts in as her phone is out of action.

Marie Brame, of Old Newton, near Stowmarket, described a time she was let down by her mobile provider.

She said: “My husband texted my son as I was rush into hospital.”

As is often the case, the text message did not get through, and she explained the same happens with phone calls.

A reader living in Shakespeare Road, in Ipswich said they are let down everyday but revealed they had found one hot spot in the house.

They said: “Trying to make a call in my house is non existent except for my toilet which I get one bar of signal if I’m lucky.”

Mobiles are designed for convenience but many have given up and reverted to more traditional forms of communication after years of frustration.

One reader added: “I often lose signal and many broken up words! Impossible! I now have to use my landline more where possible.”

Some have opted for personal signal booster boxes at home while others make calls using the wifi to negate the issue.

“The signal is hit and miss I have to be connected to the wifi at home to use my mobile,” said a reader from Sudbury.

Suffolk police have renewed their appeal for information by releasing a video showing Mr Wyard at the Royal George pub in Ipswich.

The family of Clive Wyard have described him as “a man who helped everyone he could and wanted nothing in return.”

A new service station with drive-through restaurants and a coffee shop could soon be built on a former motocross track off the A14 at Sproughton.

Police want to identify the man pictured in connection with an alleged assault at an Ipswich electronics shop.

After heavy downpours this week, the clouds have cleared and this morning we have had a bright and sunny start.

The owner of a long-standing Suffolk brewery claims the market for real ales is “saturated”, and has decided to restructure his business to focus instead on vegan and gluten free beers and events.

The East Anglian Air Ambulance (EAAA) have warned people to not open an e-mail sent from them.

Frontline ambulance staff spent the equivalent of half a year waiting to handover patients to A&E at our hospitals.

The first direct route from London Stansted to the southern Norwegian city of Kristiansand have just launched.

A man was taken to hospital and another suffered minor injuries after a fight broke out in Ipswich during the early hours of Thursday morning.

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