Poor mobile phone signal in Suffolk is creating life or death situation
PUBLISHED: 19:30 09 March 2017 | UPDATED: 10:03 10 March 2017
From struggling to contact the emergency services to being forced to make calls from the toilet - Suffolk’s hit and miss mobile phone coverage is revealed by readers.
We have been running a survey asking readers to tell us how the poor mobile coverage in parts of Suffolk affects them and here we share some of their responses.
There is still time to share your experience - see our survey here
One of the most worrying situations involved a resident from Brantham who was let down in an emergency situation.
The reader said: “I needed to call 999 from near Rookery Farm on the A137 and could not get a signal from ANY network. Eventually got through and Air Ambulance came to take the injured person to Addenbrooke’s - saved their life.”
It is not only rural areas that suffer with poor reception, a resident living in the heart of Ipswich said: “Vodafone have been OK but the signal is not great, given my location so close to town.”
An EE customer living in IP6 said: “Signal will cut of mid phone call regularly.”
And a resident of Little Cornard revealed that the voicemail often cuts in as her phone is out of action.
Marie Brame, of Old Newton, near Stowmarket, described a time she was let down by her mobile provider.
She said: “My husband texted my son as I was rush into hospital.”
As is often the case, the text message did not get through, and she explained the same happens with phone calls.
A reader living in Shakespeare Road, in Ipswich said they are let down everyday but revealed they had found one hot spot in the house.
They said: “Trying to make a call in my house is non existent except for my toilet which I get one bar of signal if I’m lucky.”
Mobiles are designed for convenience but many have given up and reverted to more traditional forms of communication after years of frustration.
One reader added: “I often lose signal and many broken up words! Impossible! I now have to use my landline more where possible.”
Some have opted for personal signal booster boxes at home while others make calls using the wifi to negate the issue.
“The signal is hit and miss I have to be connected to the wifi at home to use my mobile,” said a reader from Sudbury.