Prisoners at HMP Wayland given laptops and phones in their cells
Inmates at a prison near Thetford are using laptops to select meals and submit orders to the jail shop from their cells, an inspection report has revealed.
Prisoners at HMP Wayland have also been given in-cell telephones to stay in touch with relatives.
The prisons watchdog detailed how the jail, a category C facility in Norfolk holding nearly 1,000 men including more than 100 serving life sentences, had taken part in a “digitalisation project”.
This included the introduction of in-cell “net books”, which prisoners spoke positively about.
The report, from HM Inspectorate of Prisons (HMIP), said: “These small laptop computers enabled them to take responsibility for day-to-day tasks such as submitting applications, selecting meal choices and ordering from the prison shop, without having access to the internet.
“Prisoners whose net book was removed for poor behaviour or who chose not to have one could access the same services using kiosks in communal wing areas.”
Since the previous inspection of the jail in 2013, telephones had been installed into all cells, the assessment said.
It added that prisoners were “positive about this development” but restrictions had been placed on the use of the phones during the core working day in order to remove a disincentive to attend work.
HMIP said: “Access to in-cell telephones and secure laptops that eased access to administrative systems was, in our view, the way forward and an example of good practice.”
There are also plans to introduce a limited amount of video calling from the legal visits area later this year, the report added.
There have been calls for greater use of technology behind bars to boost prison education programmes and the ability of inmates to stay in touch with their families.
Earlier this year a Government-ordered review proposed that some prisoners should be able to use video-calling technology for “virtual visits”.
Opened in 1985, HMP Wayland is in rural Norfolk near Thetford.
Inspectors concluded that the jail was “very well led” and “generally respectful”, while safety was improving.
A Prison Service spokeswoman said: “We have introduced in-cell technology, with strict controls, in some prisons.
“We’re committed to improving prison safety, and we know that giving offenders phones in their cells, with strict security measures and pre-approved phone numbers, reduces violence and lowers self-harm.
“It also frees up prison officers to spend more time on the frontline keeping prisons secure.”