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Revealed - the food hygiene ratings of takeaways, restaurants and catering facilities in Ipswich

PUBLISHED: 17:33 24 February 2016 | UPDATED: 12:07 29 February 2016

The Station Hotel, on Burrell Rd, Ipswich.

The Station Hotel, on Burrell Rd, Ipswich.

Nearly 75% of food outlets in Ipswich received top marks when inspectors visited but 38 require ‘major improvements’, we can reveal.

Oriental Gourmet on Woodbridge Road. Oriental Gourmet on Woodbridge Road.

Food safety officers from Ipswich Borough Council routinely visit all 985 registered food businesses in the town, and results are published online as well as being displayed at the venues.

Rating range from zero to five and while a zero rating, which means ‘urgent’ improvements are needed, can shut an outlet down, a one means major improvement is needed.

Suffolk Grill on Foxhall Road. Suffolk Grill on Foxhall Road.

The full five star rating means a premises is ‘very good’ in terms of hygiene and policy.

Of the 985 restaurants, cafes and shops selling hot food, 38 were given a one-star rating and one is currently awaiting a visit from the team.

Ipswich Tandoori, 36 Dickens Rd, Ipswich. Ipswich Tandoori, 36 Dickens Rd, Ipswich.

Developed by the Food Standards Agency (FSA), hygiene ratings help consumers choose where they eat. Officers take into account food hygiene, structure and cleanliness, and confidence in management.

An Ipswich Borough Council spokesman said: “When planning your special meal out, make sure you check the hygiene ratings online and choose a restaurant that takes food hygiene seriously.

The food premises that scored a one rating

Asian & Afro Ent Ltd, 69 Carr Street, 16 November 2015

China City, 176B Felixstowe Road, 25 March 2015

City Grill, 24 Upper Orwell Street, 21 October 2015

Crash After School Club, Clifford Road Primary School, 9 February 2015

Daily Fresh, 43 Norwich Road, 19 November 2015

Delice, 20 Pownall Road, 25 November 2015

Favorite Chicken & Ribs, 169 Felixstowe Road, 23 April 2015

Favourite Grill, 130 Felixstowe Road, 11 February 2015

Fishers Butchers, 49 Garrick Way, 7 October 2015

Fresh Fry, 28 Grimwade Street, 28 September 2015

Golden Ship Inn, Cliff Road, 7 November 2013 – recently inspected and a new rating will be published soon

Hussain Brothers, 344 Nacton Road, 12 May 2015

Indian Palace, 39 Upper Orwell Street, 2 November 2015

Ipswich Grill House, 15 Tye Road, 4 March 2015

Ipswich Tandoori, 36 Dickens Road, 26 February 2015

Jamaican Snack, 12 Norwich Road, 4 February 2016

JSK Supermarket, 550-552 Spring Road, 15 September 2015

K. Singh & Sons, 201 Cauldwell Hall Road, 2 December 2013

Mamma Mia, 211 Clapgate Lane, 21 July 2015

Mr Soft, private address, 17 September 2013

New China, 51 Garrick Way, 3 September 2014

New Temptation, 70 Carr Street, 27 November 2015

Oriental Gourmet, 771 Woodbridge Road, 27 January 2016

Pick N Pay (Ipswich) Ltd, 65-67 Queens Way, 13 November 2015

Quality Catering, private address, 12 November 2013

Real Taste, 5 Old Foundry Road, 31 March 2015

Salami Deli, 24 Upper Brook Street, 22 October 2015

Sands Refreshments, Bourne Hill Wherstead Road, 20 January 2015

Sarnivores, 769 Woodbridge Road, 8 December 2015

Sonar Bangla, 37 Woodbridge Road, 3 December 2015

Stoke Off Licence, 65 Austin Street, 29 April 2014

Suffolk Grill, 39 Foxhall Road, 17 September 2015

Suffolk Halal, 11-13 Norwich Road, 20 January 2016

The Meeting Place, Community Centre Limerick Close, 16 January 2015

The Station Hotel, 2 Burrell Road, 18 September 2015

Zwe Ton, 99-101 Felixstowe Road, 23 April 2015

“For local food businesses a good food hygiene rating is something to be proud of. It matters to customers so we are encouraging all businesses in Ipswich to display their rating.”

However, a number of businesses given a one rating say the matter related to paperwork only.

Among those given one star is an after school club, which serves food to children at Clifford Road Primary.

But manager Karen Johnson said they still haven’t heard back from inspectors after they visited in January last year.

“When the inspectors came round the paperwork had only been sent to us a couple of days before and we hadn’t had time to look at it properly,” she said.

“We are still waiting for them to come back to give us a new rating – the paperwork was due by May last year and we still haven’t heard anything. The inspector said we would get four stars, which is a ‘good’ rating, if we had filled this out.”

The Station Hotel, which revamped its Burrell Road premises last year, also received a one-star rating.

Manager James Langan said: “We recently refurbished, becoming a food establishment as well as a drinking outlet. The inspector came around and gave us a one rating, but that was only because we hadn’t filled out paperwork.

“He booked a revisit and came back three weeks later, where he said we wouldn’t be able to have a reinspection for another six months. But he said we should have a five rating soon, and I hope it improves because I don’t want it to put people off.”

Businesses will be notified of their food hygiene score and rating after the inspection. Once notified, they will have 14 days to appeal, if they feel that the rating is unjust.

And by law, any premises serving food must display a green and black sticker showing their rating.

To see how your favourite restaurant, takeaway or caterer fared, visit the FSA website.


  • I really dislike the Star's attitude on this subject. Of course some of these places are genuine flea pits, but the paperwork issue is real -- often staff are fine at keeping kitchens hygienic but simply lack the time or maybe the training to get the paperwork filled out. EHOs will then award 15 by default and book a return appointment. Also some of these inspections date back years (look at the list) so improvements will often have been made since. What's really sad is the Station Hotel. They're working hard to turn round what's been an awful welcome to the town for decades. I eat there the other day and there was no dreadful hygiene problem at all. For the Star to plaster a picture of the Station across the top of the article, even with the voice they give the manager further down, is cynical and unnecessary.

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    Tom Fernley

    Saturday, February 27, 2016

  • It is a shame that there is no legal requirement for any food handling establishment to display their FH rating. Best advice is that if what something decent to eat and you can be bothered to cook a good meal from scratch then avoid any establishment which doesn't display their own rating. This applies to all fast food take-away premises, street stalls, farmer's markets and Mela type events, market stalls as well as eat in pubs and restaurants.

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    Steve Blake

    Friday, February 26, 2016

  • Well well, this is a good development, esp for the UK which is widely known as having extremely poor standards of food hygiene. I did a spell working in the restaurants at Bentwaters air base in the '70s and the standards were truly amazing! We need to get up to american levels of inspection and control, only 40 years behind then! Also, what about roadside burger vans and stalls, they need to be controlled as well. I fully support the idea that they are required to display their hygiene score, but best not to expect too much. This is Britain you know, famous for its' cover-ups and whitewashes and the fact that they have made this much public is in itself truly amazing. Well done the local FSA!

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    Thursday, February 25, 2016

  • If food premises are required to display their DoH star rating, why do businesses with a one or two star rating not display the stickers AT ALL. Hmm, the stench of hypocrisy...

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    Mister Cynical

    Thursday, February 25, 2016

  • Don't think I will be settling down to eat at Stoke off licence

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    Wednesday, February 24, 2016

  • I find it totally amazing that these filthy places can legally *not* display the "Scores on the Doors" stickers so that at least anyone visiting them gets a hint of how bad they are. And it's even more amazing that they're still allowed to trade. Surely anything less than three should be considered so unacceptable that the establishment is closed down until its standards have been improved?

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    Wednesday, February 24, 2016

  • Pleased to say, have never eaten food from any of the establishments named and shamed.. Sorry I'm not buying that some of the food outlets only got a 1 star rating due to lack of correct paperwork.. In my eyes any food vender with less than a rating of 3 stars should not be trading full-stop.

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    Wednesday, February 24, 2016

The views expressed in the above comments do not necessarily reflect the views of this site

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