Rain

Rain

max temp: 15°C

min temp: 4°C

Search

Stowmarket/Needham Market: First bus services 87 and 88 to change after criticism

09:00 14 November 2012

First Group has announced changes to 87 and 88 bus services

First Group has announced changes to 87 and 88 bus services

Archant © 2011

A BUS company is to change two important services after coming under pressure from councillors and passengers who rely on them.

shares

Bus timetables for Stowmarket and Needham Market will change on December 2 after the 87 and 88 services had been criticised for being “a nightmare” to use.

The East Anglian Daily Times has spoken to several bus users in the past few weeks who have been angry after the First Group services were changed in July.

Mid Suffolk District councillor for Onehouse, John Matthissen, is one of a number of councillors who have campaigned for changes to the services: “They [First ] are responding to the quite widespread problems and concerns.

“The 87 and 88 did not run to time and they did not co-ordinate together. A lot of people around the town - if they wanted to get to Ipswich they needed both buses but if both were not running to time we had to allow a lot of extra time. It was desperate.

“We are very pleased that they are responding to the problem. They have responded in the way that we have suggested in terms of re-routing.”

Andrew Wheeler, First’s marketing, PR and sales coordinator for South East & Midlands said the 87 which goes round Stowmarket was subject to serious delays at a level crossing and in Stowupland some bus shelters and raised kerbs were not served.

The 87 will now be re-routed away from the level crossing and a the omitted stops in Stowupland will be served.

He said the timetable would be more reliable to ensure passengers were on time for buses to Ipswich following feedback from customers and discussions with Stowmarket Town Council and Mid Suffolk.

The 88 was changed in July from an hourly to a half-hourly service. But passengers complained as the service missed out residential areas and only went through Needham Market’s High Street.

Mr Wheeler said the service had ‘some punctuality issues’ which were made worse with road works in Ipswich. The revised timetable will restore some of the residential areas.

Kevin Hunter, clerk for Needham Market Town Council said: “The council feels it’s a very positive step.

“It does demonstrate the bus company is taking into account the customer’s views and views of organisations like the town council and are prepared to listen to them and make subsequent changes. That’s got to be applauded.”

Mr Wheeler said to demonstrate they are listening to passenger feedback a new customer panel will be brought in Ipswich.

People can apply to sit on the panel to provide feedback on how the company is performing.

shares

0 comments

Two teenagers have been arrested following the death of a 14 year old boy after an incident at an address in Thurston.

A peaceful Suffolk village is tonight in shock after the death of a 14-year-old boy from gunshot wounds.

Waveney River Centre.

A seven-year-old girl has died after being pulled unconscious from a swimming pool near Beccles.

More than 600 vehicles - cars, buses, military vehicles and motorcycles - taking part in the 46th annual Ipswich to Felixstowe Historic Vehicle Run. Christchurch Park. Left to right, Ross and Stuart Holman.

Hundreds of car owners took advantage of one of the first good days of the year to take part in Sunday’s historic vehicle run from Ipswich to Felixstowe.

Ipswich & District TUC are celebrating another May Day Festival in Alexandra Park on International Workers Day.

Perfect spring weather finally arrived in Ipswich for the town’s May Day festival which brought out the crowds to Alexandra Park on Sunday afternoon.

Kesgrave 5K Fun Run starting and ending at The Bell Inn.

It was a record-breaking turn out at the ninth annual Kesgrave 5k fun run.

Entrants set off in last year's Rotary Club of Felixstowe fun run on the resort's seafront.

After a warm and fairly dry weekend, Bank Holiday Monday is set to get off to a dry start in Suffolk but turn wet and blowy by the afternoon.

The A1092 through Clare is closed due to a road traffic accident.

Police were called at 3.35pm today to attend a serious road traffic collision in Clare.

Yum Yums Cookery School, a nonprofit community organisation which runs cookery classes at primary schools in Ipswich, has received funding worth £500. Children at Whitehouse Primary celebrating the news. Adults L-R Dawn Burrows, Charlotte Burrows, Ron Impey, Emma Youngman.

An after-school cookery class scheme is celebrating after receiving a vital funding boost.

34th annual Heritage Coast Run/Walk organised by the Rotary Club of Saxmundham and District
13 mile start

Runners travelled from as far as Scotland to take part in a “unique” challenge along the Suffolk coast.

Should cyclists be allowed to go through red traffic lights when it is safe?

Cyclists riding through red lights – is it time to make it legal to keep traffic moving asks motoring editor Andy Russell.

Most read

HOT JOBS

Show Job Lists

Topic pages

Streetlife

Newsletter Sign Up

Great British Life

Great British Life
MyDate24 MyPhotos24