Partly Cloudy

Partly Cloudy

max temp: 21°C

min temp: 13°C

Search

Suffolk: Ambulance service must improve or face fines

PUBLISHED: 10:00 02 February 2013

Ambulance bosses have vowed to focus on improving care for patients

Ambulance bosses have vowed to focus on improving care for patients

Archant

AMBULANCE bosses have until the end of this month to hit their targets for response times before NHS Suffolk impose fines, the EADT can reveal.

Health chiefs called an emergency meeting with the East of England Ambulance Service (EEAST) after raising concerns over a succession of missed targets in the county – particularly in rural areas.

At NHS Suffolk’s board meeting on Wednesday, Tracy Dowling, director of strategic commissioning said EEAST was “in breach of its contract”.

Figures published in a report considered by the board show that EEAST failed to respond to category ‘red’ patients – those in an immediately life-threatening condition – within both the eight-minute and 19-minute targets.

In November, 68.6% of ‘red’ calls were responded to within eight minutes and 88.9% within 19 minutes in Suffolk compared to the national target of 75% and 95% respectively.

At yesterday’s meeting with new chief executive of EEAST Andrew Morgan, the two parties agreed to work together to improve the service for patients.

Mrs Dowling told the EADT the meeting had been very “positive”.

However if the ambulance trust fail to achieve their targets by the end of February, the EADT understands they will face fines.

Mrs Dowling said: “We have agreed that we both want the same thing – a high quality and responsive ambulance service.

“We agreed that the ambulance service will meet the two targets by the end of this month.”

And a spokeswoman for EEAST added: “Today’s meeting was extremely productive and mutually supportive. Both parties worked together on the recovery plan and made significant progress on deciding the actions within that.

“These actions include the continuing recruitment of 200 new frontline staff, putting in more power at local level so new section leaders can tailor services to their community’s needs, more intelligent use of resources so that we only send the crew and vehicle that the patient needs, more effective rotas, a staff sickness absence management plan, extra cover when and where it is needed and giving hospitals practical help to reduce handover delays.

“The focus for the ambulance service is on the quality of service and compassion to patients, and we are confident we will achieve that with the support of our commissioners.”

Comments have been disabled on this article.

Prince Harry has arrived in Suffolk to present a new colour to the RAF regiment at Honington and launch a new initiative at Suffolk charity Headway.

A month-long campaign to tackle drink and drug driving in Suffolk has seen more than 60 drivers fail alcohol and drug tests.

When the sun finally comes out it is great to have a day in the park and there are plenty to choose from in Suffolk and north Essex. Here are seven of our favourites.

Ipswich Labour MP Sandy Martin has signed a House of Commons motion calling on rail company Greater Anglia to retain its ticket offices across the region.

This Tudor Hall was the home of one of the founding fathers of the United States of America - Bartholomew Gosnold. Now it could be yours for £2.5m.

A “stunning” £10,000 sum has been gifted by a mystery donor to help replace a charity’s stolen Rural Coffee Caravan - taking the campaign to more than half way.

The first scheduled service between Stansted Airport and the United States for nine years is to be launched next April.

Top East Anglian acoustic duo Silbury Hill will be performing at the next Ipswich Arts Association lunchtime concert.

A 16-year-old suspected of being in possession of a large hunting knife was one of four males arrested on suspicion being involved in a drug deal.

Ipswich Town fans gathered at Portman Road in July 78’ to have a chance to hold and take pictures of the FA Cup.

Most read

Show Job Lists

Topic pages

Newsletter Sign Up

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24