max temp: 21°C

min temp: 17°C


Suffolk Constabulary received more than 4,300 mental health related emergency calls in 2017

PUBLISHED: 18:28 29 January 2018 | UPDATED: 18:32 29 January 2018

Suffolk Constabulary's control room, where emergency calls at dealt with. Picture: LAUREN DE BOISE

Suffolk Constabulary's control room, where emergency calls at dealt with. Picture: LAUREN DE BOISE


A senior officer at Suffolk Constabulary has said dealing with mental illness has become an integral part of modern policing.

Ezra Hewing of Suffolk Mind. Picture: GREGG BROWNEzra Hewing of Suffolk Mind. Picture: GREGG BROWN

Chief superintendent Jen Eves made the remark after new figures revealed the force received more than 4,300 emergency calls in 2017 where psychological problems were deemed to be a factor.

But Ch Supt Eves said the true prevalence was likely to be much higher, as these statistics showed incidents in which the mental health element was obvious to officers from the get-go.

She said: “These figures from initial incident reports are not a complete reflection of the demand we face in this area and a more thorough analysis of these incidents is required to get a true picture of what police forces are dealing with.

“Mental health elements of an incident are not always established at the outset of a call or incident, but sometimes at a later point in time, such as in custody, or through victim support services.

“Incidents in which mental health is a factor are a significant part of our day to day work and touch on almost every area of policing.”

Ch Supt Eves said Suffolk Constabulary was continually working to gain a better understanding of the demand it faced in this area, including future plans to conduct a number of detailed data studies from recorded incidents.

In recent years the force has taken actions to improve its response to those in crisis, such as introducing a mental health triage car, bringing nurses into the control room and giving officers specialist training.

Ezra Hewing, head of mental health education at charity Suffolk Mind, said these were steps in the right direction.

He added: “The reality for the police is that as rates of stress, anxiety and depression rise, and with them more severe mental health conditions, they are going to come into contact with distressed people and will require better knowledge and skills to meet this challenge.

“This is true for the people of Suffolk in general – we all need to understand that good mental health depends upon having emotional needs met and to have the skills to support people experiencing distress – especially when unavailable funds leads to a reduction in services.”

The figures relate to the period from January 1, 2017 to December 11, 2017.

The identity of a man pulled from the River Gipping on Monday has been revealed by Suffolk police.

East Anglian farmers have defended the use of weed killer glyphosate after the debate over its use was reignited following a US court case.

Work has begun on two new occupiers filling an empty store in Beardmore Park – but mystery still surrounds one of the new companies.

The threatened closure of Ipswich’s last remaining Homebase store has prompted comments that people are doing much less DIY than they have in the past – but is that true?

Students around the region are on the brink of discovering their A-level results after weeks of anticipation.

Two men, both from London, were found not guilty of three firearms charges after another man reported being shot at.

Homes and businesses in rural communities across Suffolk and north Essex are still suffering from a lack of 4G mobile phone coverage, according to latest figures from Ofcom.

Forgotten pictures of the building of the Victorian lock, in Ipswich in 1881, are going on display for the first time at this weekend’s Ipswich Maritime Festival.

From energetic activities to calming creative days out - here is how you can make sure you still have fun even when it is raining.

The Uk’s leading pre-hospital care charity has announced a new general manager.

Most read

Show Job Lists

Topic pages

Newsletter Sign Up

Ipswich Star daily newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

MyDate24 MyPhotos24