Overcast

Overcast

max temp: 11°C

min temp: 9°C

Search

The pigs are coming. Find out more about

Pigs Gone Wild

here.

Suffolk: Ambulance service will take on board the results of research project

10:14 27 August 2014

Health chiefs in Suffolk are confident people will see more improvements in the region’s ambulance service after the results of a public research project were published.

More than 330 people took part in surveys and telephone interviews as part of the joint project between the East of England Ambulance Service Trust and Healthwatch Suffolk.

According to the research, positives for the service included the treatment patients receive and the service they get, while negatives focused around areas including waiting times and equipment failures.

Tessa Church, general manager of emergency operations in Suffolk, said: “Combining these views with the six priorities set out by our chief executive Anthony Marsh and the integration with many parts of the NHS in Suffolk we are improving the Ambulance Service for the people of Suffolk.”

“I would like to thank everybody who took the time to respond to our survey and as you see services improve in your area you will know that you played your part in these improvements.”

The results will be used by the trust to focus on patient experience and when looking into service improvements.

It will also be used by commissioners as part of a continuing review of health and social care services in Suffolk.

Tony Rollo, Healthwatch Suffolk chairman, added: “It is important that any changes or improvements to the delivery of services in our county are genuinely informed by the views and experiences of local people. Our role is to work with the trust and commissioners to ensure that people’s views are heard and that plans are delivered with patients at their heart. The Health and Social Care Review in Suffolk is an ideal opportunity to achieve this.

“We will be working with the East of England Ambulance Service, local commissioners and providers to take forward the findings of this report and track improvements.”

Visit www.healthwatchsuffolk.co.uk for more details on the project and recommendations which have been developed in light of what people have said.

2 comments

  • What real needs to be address, is the poor Ambulance Service, which is get flogged by the likes of the 111 service and the vastly inadequate out of hours Gp service!.... Let Ambulance service attend the real ! Emergencys and the taxi rank do the rest please!......

    Report this comment

    Clarky1012

    Wednesday, August 27, 2014

  • This sort of research needs to be BAU, every day, week, month not good dipping your toe in the water every now and then and hoping to resolve issues. Get a reliable solution to feedback and act on it switfly before it gets out of hand, proactive work rather than fire fighting.

    Report this comment

    newsaddict

    Wednesday, August 27, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

Weapons discovered in Jubilee Park.

Knives and a hammer were found in an Ipswich park by police officers who are working to tackle drug dealing in one of the town’s most deprived areas.

Watch the new equestrian challenge

There are just days to go until the gates open for the 2016 Suffolk Show, and with an action packed programme set to please visitors, organisers have shared their top 10 new things to enjoy at this year’s show:

A road/rail vehicle used to install new overhead wires at Shenfield in Essex.

If it’s a bank holiday, Network Rail must be closing the main line to London again!

Inspector Julian Ditcham breath testing a motorist.

A drink-driver caught after leaving a Felixstowe pub has been banned from the road.

The A-10 aircraft heads along the A14 from RAF Alconbury to Bentwaters Cold War Museum on the former RAF Bentwaters airfield.

It was once a familiar sight over Suffolk – but the A-10 Thunderbolt II has been seldom seen since the twin bases of Bentwaters and Woodbridge closed in 1993.

Photo issued by Essex Police of James Fairweather. Photo: Essex Police/PA Wire

A double murderer who killed two people in less than three months hopes to appeal his jail sentence on the grounds it is “excessive.”

Pupils at Bealings Primary School plant seeds as part of Rocket Science experiment

The impact of microgravity and radiation on the growing of seedlings is being investigated in an experiment which has seen pupils at Bealings Primary School turn to scientists.

Suffolk County Council and Active Norfolk Aviva Women's Tour media ride launched in Southwold on Wednesday 25th May.

Some of the best female cyclists in the world visited Suffolk yesterday as preparations for next month’s Aviva Women’s Tour.

Ipswich Town have signed up for the 'Pigs Gone Wild' event. Lee Hyde (left), Neil Hawes and Rosie Richardson are pictured with the pig.

With a bolt through his neck, a ripped black suit and a green tinge to his skin, Frankenswine looks just like the fictional character that inspired his design.

Chris May's family: Mum Lorraine May and sisters Gemma and Charlene May.

The family of missing Kelvedon man Chris May have asked anyone withholding any information which might help solve his disappearance to call police and help end their “suffering”.

Most read

Most commented

HOT JOBS

Show Job Lists

Topic pages

Streetlife

Newsletter Sign Up

Great British Life

Great British Life
MyDate24 MyPhotos24