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Suffolk: Anglian Water asks customers how they think profits should be invested

18:14 21 February 2013

Kiran Sinha and her daughter Priya Sinha fill out a consultation form with the help of Oliver Garratt at the Anglian Water Love Every Drop road show in the Ipswich Cornhill

Kiran Sinha and her daughter Priya Sinha fill out a consultation form with the help of Oliver Garratt at the Anglian Water Love Every Drop road show in the Ipswich Cornhill


ANGLIAN Water held its biggest-ever customer consultation by taking to the streets and asking people how it should invest its profits.


The water company met with consumers in Ipswich and Bury St Edmunds, asking them how it should keep bills fair and affordable while tackling issues including population growth and climate change.

The feedback will play a key role in shaping the company’s business plan, set to go to the regulator, Ofwat, in 2014.

An Anglian Water spokesman said: “What our customers tell us really will influence the size of customers’ bills over the next five years.”

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  • @skrich - I could not have put it better !, this is obviously a ploy to try and get AW customers on their side ! If they need to ask customers what needs doing I would suggest they are not doing their job properly ! I am an ex Anglian Water employee !!

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    Friday, February 22, 2013

  • This kind of publicity stunt drives me nuts. Anglian Water (and the other water utilities) make billions in profits from the consumer and yet our bills go up to pay for infrastructure work. Their shareholders make a pretty penny from those profits which goes straight into their offshore accounts and not back into improving the system. Bring this and all the utilities back into public ownership where we can all benefit from an improved and cheaper service rather than see most of the money disappear into the pockets of rich private equity companies.

    Report this comment


    Thursday, February 21, 2013

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