Partly Cloudy

Partly Cloudy

max temp: 10°C

min temp: 8°C


Suffolk: Electricity will be switched off at Endeavour House this weekend for essential work - meaning residents will be unable to use online services

15:57 11 March 2014

Endeavour House

Endeavour House

Suffolk County Council’s Endeavour House headquarters will be powerless over the weekend as engineers carry out urgent work.


From 6pm on Friday until 9am on Monday morning, all electricity at Endeavour House will be switched off to enable the work to be carried out.

All computer systems will be offline during these times. The websites run by the county council and Customer Service Direct will be available to the public, however online services will not be operating.

People will be unable to report a pothole or road defect, apply for a home to school transport pass or blue badge, make a job application, comment on a current public consultation or report a street lighting fault.

The county’s public access contact centre, usually open between 9am and 1pm on Saturdays, will not be available.

Essential and immediate services, including Suffolk Fire and Rescue, social services and highways management, will continue to operate.

Anyone wishing to make a payment to Suffolk County Council during this time, such as school meals or invoices, can use its automated telephone payments service which is available 24 hours a day, 7 days a week by dialling 0845 303 9482.



  • Not the first time SCC have been referred to as "powerless"

    Report this comment

    dale craven

    Tuesday, March 11, 2014

  • Well said the last two comments

    Report this comment


    Wednesday, March 12, 2014

  • Can I suggest we leave the power off and lock the doors? I doubt anyone but the staff will notice. Assuming that this suggestion is ignored can I propose that senior managers take this opportunity to formulate a strategy focused on achieving something rather than their current stance of avoiding any responsibility?

    Report this comment

    peter sadler

    Tuesday, March 11, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

The church is launching its fight back against gangs targeting places of worship for lead. St Mary's Church, Combs Road, Combs. Left to right is Assistant Chief Constable Rachel Kearton and Ipswich Bishop Martin Seeley.

The public have been asked to help the church and the police combat thieves targeting medieval churches across the country.

Aqua 8, Lion Street, Ipswich

An Ipswich chef-entrepreneur has achieved his dream of opening up his own restaurant in London’s Chinatown.

Stock image. Photo: PA

Suffolk police have strongly denied officers have used a Taser against a 91-year-old man after being accused of doing so by a BBC investigation.

Theatre Square artists impression

Construction work to tidy up the former Civic Centre site in the heart of Ipswich – and to create a new public square in front of the New Wolsey Theatre.

Residents have been campaigning for a by-pass for the four villages for decades.

Suffolk County Council is to contribute £450,000 towards building a case for the construction of a new by-pass around four villages on the A12 in the north of the county.

Matt Gaw strikes up a conversation with commuters in London

I’m standing in a queue at a large supermarket. A woman in front of me has long since packed her shopping into carrier bags, writes Matt Gaw.

More than 30 vehicles were stopped as part of the operation

More than 30 drivers of lorries, light goods vehicles and coaches were stopped by police last week in an initiative aimed to target and disrupt criminal activity.

The church of St Peter and St Paul in Lavenham

Supporters of one Suffolk church targeted by lead thieves have rallied round to raise the necessary funds to repair the damage caused to it – and help prevent it from happening again.

Robert Morton

MPs have warned the region’s new ambulance chief they will keep a laser like focus on the turnaround of the service when they came face-to-face in parliament.

Community transport, like Dial a Ride, faces financial cuts.

Funding for on-demand transport in Suffolk is to be cut in half – but there was a furious reaction after the Conservative cabinet at the county council ruled out any new debate on the subject.

Most read

Most commented

Topic pages