Suffolk/Essex: East of England Ambulance Service takes over 2,700 calls on Christmas Day

The East of England Ambulance Service had a busy Christmas Day The East of England Ambulance Service had a busy Christmas Day

Friday, December 27, 2013
2:35 PM

More than 2,700 emergency calls were taken by the region’s ambulance service on Christmas Day.

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The East of England Ambulance Service NHS Trust (EEAST) took 2,717 emergency calls on December 25, an increase on 2012’s figure of 2,678.

However, there was a decrease in calls between Christmas Eve and Boxing Day on last year.

In 2012, there were 8,175 calls taken in the three days of the Christmas Period, and this year there were 7,813.

The calls ranged from chest pains, illnesses and falls to choking, assaults and births.

Around 30% of patients attended were in a life-threatened condition, including cardiac arrest, suspected stroke, or serious wounds, and 1,241 people were taken to hospital by EEAST on Christmas Day.

This was an increase of 66 on 2012’s figures.

Rob Ashford, Acting Director of Service Delivery, said: “Whilst it’s encouraging we’ve seen a slight decrease in the number of calls compared to the same period last year, we’re still seeing an increase each Christmas Day.

“Our staff are working as hard as ever over the period and I’m proud of all those who have been carrying out lifesaving work for the Trust over the past few days.

“From our call handlers, to the crews out on the roads, and everyone else - I’d like to say a huge thank you to them all.

“We will continue to be under pressure over the weekend and into next week, with New Year’s Eve and New Year’s Day typically being our busiest days of the year.

“We’re urging members of the public to familiarise themselves with the winter health advice on our website, and to think twice before calling 999 about other options that may be available.

“111 is a very useful resource in case you’re unsure about what to do and want to know what health services are available to you over the break.”

Advice is available from

The Trust will also be sharing advice on its Twitter account @eastenglandamb.




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