December 12 2013 Latest news:
Friday, November 1, 2013
Homeowners and businesses have expressed their anger as more than 1,600 properties were still without power last night, four days after the worst storm to hit parts of Suffolk and Essex for more than a decade.
UK Power Networks said it had made “substantial” progress in restoring electricity to homes across the east of England but scores of people were still without the vital utility.
The latest figures showed about 1,000 properties in Suffolk and 650 in Essex were still without power.
Last night a spokeswoman for the company said engineers would be working through the night to re-connect all the homes affected.
She added that by this morning there would only be a handful of areas without power.
In Grundisburgh residents were relieved to have their power reconnected at noon on Wednesday. But their joy was short-lived as they were cut off again just eight hours later.
Will Barber, who lives in the village with wife Elizabeth and their two-month-old baby Florence, said power was lost for two hours on Wednesday night – between 8-10pm.
“We got power back just before 10pm but once again there was no information,” he added.
“It was just awful and having a young baby made everything that bit more difficult. We were unable to heat the house to keep our baby warm, sterilise her bottles or do any washing.
“We had to decamp to our grandparents’ house at one point to warm ourselves up.”
Rebecca Turner from Brockley, near Bury St Edmunds, said her family had lost hundreds of pounds worth of food which had been stored in their freezer. And despite hours on the phone to UK Power Networks, the company would not give a time frame for when the power would be restored.
The Suffolk Chamber of Commerce has also had concerns and has launched a survey to find out how the power outage has affected businesses.
Director of customer services for UK Power Networks, Matt Rudling, said: “We have only been able (to carry out the work that we have) through the efforts of our outstanding workforce. This has been a difficult time for our customers and we thank them for the patience they have shown.”
Last night a company spokesman added: “When repairs are underway we can sometimes get some people back on, then need to interrupt supplies to a few to work in safety to complete the final stage of repair.”