Partly Cloudy

Partly Cloudy

max temp: 16°C

min temp: 10°C

Search

Suffolk: Greater Anglia in £1 million bid to improve service reliability

09:54 19 March 2014

A Greater Anglia train leaving Ipswich for Felixstowe.

A Greater Anglia train leaving Ipswich for Felixstowe.

Rail operator Greater Anglia is to spend £1 million over the next few months in a bid to improve the reliability of its services – especially those off the main line.

shares

It is to work with Network Rail in a bid to ensure there are fewer problems on the Felixstowe branch which has seen trains regularly replaced by buses over recent months.

And in the north of the county there are likely to be more trains pulled by “heritage” diesel locomotives – some 50 years old – between Lowestoft and Norwich in a bid to overcome a shortage of modern units.

A spokesman for Abellio Greater Anglia said the company had improved punctuality levels since the beginning of the existing short franchise in February 2012 but it had faced a number of challenges over the last five months. These included problems caused by the severe weather – including flooding, minor landslips, waterlogged equipment, and more than 200 trees brought down in the storm on 28 October.

In addition, carriage availability had been hit by a range of issues including flood damage, fatalities, the consequences of heavy maintenance and refurbishment programmes.

It is now recruiting more maintenance staff for its main Crown Point depot in Norwich and will have more staff on hand round the clock to try to ease any problems that happen.

Adam Golton, Interim Managing Director, Abellio Greater Anglia said: “This significant investment and actions illustrate our real commitment to raise standards and deliver the best service possible for our passengers. We are investing in additional resources and putting in place robust plans to improve performance.

“Although we have raised punctuality levels during our franchise, the last few months have not been as consistent, so we are taking action to restore more reliable services and provide greater resilience.”

Suffolk cabinet member for Transport Graham Newman said: “It is very good news to hear that the MD of Abellio Greater Anglia has heard our pleas concerning the train service between Ipswich to Felixstowe.

“We look forward to their improved working with NR to restore the confidence of passengers in the service.”

shares

3 comments

  • What a joke, must be time for the franchise to be renewed again soon? Hence the need for baseless spin that never happens (unless the taxpayer funds it of course). Shambellio Greater Anguish pulling the wool again.

    Report this comment

    Weary Traveller

    Wednesday, March 19, 2014

  • Well having dropped to the bottom of the pit, the only way out is up! Save your money and just Go, please!

    Report this comment

    Disbeliever

    Wednesday, March 19, 2014

  • What would "Improve Service Reliability" the most is RE NATIONALISATION of the whole Railway System !, Railways in Europe mostly are State run for the people of their countries, not to make a profit for wealthy shareholders !!

    Report this comment

    freedomf

    Wednesday, March 19, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

Police are investigating the accident

A young boy has been taken to hospital after he was clipped by a car in Bildeston, near Stowmarket, this afternoon.

Wooded area behind Oulton Road, Ipswich where local residents fear that trees are due for felling.

Ipswich Borough Council has allayed fears over plans to fell trees, after Ipswich homeowners voiced concerns over the effects on nesting birds.

Inspector Julian Ditcham with the Drager Alcotest used by Suffolk Constabulary tests a motorist.

A free extra pint has led to a shipping industry senior operations co-ordinator losing his driving licence.

The hunt is on for Britain's best beach hut - and these huts at Southwold could harbour a winner. PHOTO: Warren Page/ Anglia Press Agency

Nominations have opened for a competition to find Britain’s favourite beach hut.

The UK's first-ever dedicated congenital heart research centre opens at University Campus Suffolk. Raquel Mendes and David Ling at work.

A dedicated congenital heart research centre – the first of its kind in the UK – officially opened at University Campus Suffolk (UCS) in Ipswich today.

Theres not long left to sign up to be part of Suffolks biggest neon party on Saturday, May 7.
.
L-R Sam Catling,Tracy New, Pauline Donkin, Brian Taylor, Jack Nicholl, Joanne Rodger, Nikki Brown, Catherine Sheppard.

There are just days left to sign up to be part of Suffolk’s biggest neon party this weekend.

The Iron Throne featured in the Game of Thrones series, which is coming to Ipswich this month

Pretenders to the Iron Throne will have the opportunity to stake their claim as ruler of Westeros this month as the iconic seat used in the hit TV show Game of Thrones will be coming exclusively to Ipswich.

Drink-drivers in court

An Ipswich drink-driver who carried out an ‘idiotic doughnut’ while police officers watched has been banned from the road.

Fishing at Waldegraves.

Read some of our top picks for a relaxing spot of fishing in East Anglia.

Sports editor Mark Heath getting some wrestling and grappling lessons from wrestling and MMA coach Graham Yates.

Picture: ANTONY KELLY

I’m not sure if it’s called a ‘calf-slicer’ or a ‘calf-crusher’, writes Mark Heath. But I know this – it bloody hurts.

Most read

Most commented

HOT JOBS

Show Job Lists

Topic pages

Streetlife

Newsletter Sign Up

Great British Life

Great British Life
MyDate24 MyPhotos24