Overcast

Overcast

max temp: 11°C

min temp: 9°C

Search

The pigs are coming. Find out more about

Pigs Gone Wild

here.

Suffolk: Health bosses call for action over failed response times

11:11 31 January 2013

Crunch meeting with ambulance bosses to be held over response times

Crunch meeting with ambulance bosses to be held over response times

Archant

HEALTH chiefs in Suffolk are to hold an emergency meeting with the region’s new ambulance service boss tomorrow about failed response times, the EADT can reveal.

The news emerged at an NHS Suffolk board meeting yesterday, and follows a succession of missed targets in the county, with particular concerns about ambulances not reaching patients in rural areas quickly enough.

Tracy Dowling, director of strategic commissioning for NHS Suffolk, said the East of England Ambulance Service (EEAST) was “in breach of its contract” and that a meeting would take place on Friday with CEO Andrew Morgan to discuss an action plan.

Figures published in a report considered by the board show that EEAST failed to respond to category ‘red’ patients – those in an immediately life-threatening condition – within both the eight-minute and 19-minute targets.

In November, 68.6% of ‘red’ calls were responded to within eight minutes and 88.9% within 19 minutes in Suffolk compared to the national target of 75% and 95% respectively.

Mrs Dowling, who will monitor the ambulance service’s performance against their current contract until a successor from the clinical commissioning groups (CCG) is appointed, said she hoped to discuss short-term and long-term measures to “improve the position.”

She added: “What both Andrew Morgan and myself want out of the meeting is a very straightforward, understandable remedial plan that will tell the ambulance staff and ourselves and the public what measures the ambulance trust is going to take to improve performance quickly.

“There are some measures I think they should be able to take quickly that I think should get the ambulance trust over the whole of the East of England above the national performance levels.”

Speaking at the meeting, held at St Edmundsbury Cathedral in Bury St Edmunds. Mrs Dowling said that handover times at hospital were also not acceptable.

During November clinical handover was achieved within 15 minutes for nearly 55% of the 2,099 ambulance journeys for patients taken to either Ipswich or West Suffolk Hospital. The contractual target for each hospital is set at 90%.

But Mrs Dowling said that sickness levels in the ambulance service affected delivery more than hospital handover times.

She added: “I am concerned about the sickness rate the ambulance service has - it is approaching double figures and that has a much bigger impact than ambulance hospital handover. It is a significant issue to address.”

Dr Mark Shenton chairman to the board of Ipswich and East Suffolk CCG said: “I am very grateful that Tracy has taken this on and am confident that we can make a difference.”

A spokeswoman for EEAST said response times are reliant on hospitals meeting their 15-minute handover target for 90% of patients which, is currently not being achieved.

She added: “However we do have a raft of measures planned to improve response times generally including 140 new frontline staff, more powers at local level so staff and managers can deliver the right service for their area, new cars staffed by advance paramedics able to treat less serious patients in their home so they don’t have to go to A&E, liaising with hospitals to reduce handover times and better designed rotas to work more effectively, which come into force in two months time. Under these plans our main focus will be on the quality of services and compassion to patients, and giving practical support to hospitals to enable faster turnaround times.”

The spokeswoman said: “Andrew Morgan is looking forward to Friday’s meeting as a good opportunity to discuss these matters in full and to go over the comprehensive plans we are putting in place to address them.”

0 comments

Weapons discovered in Jubilee Park.

Knives and a hammer were found in an Ipswich park by police officers who are working to tackle drug dealing in one of the town’s most deprived areas.

Watch the new equestrian challenge

There are just days to go until the gates open for the 2016 Suffolk Show, and with an action packed programme set to please visitors, organisers have shared their top 10 new things to enjoy at this year’s show:

A road/rail vehicle used to install new overhead wires at Shenfield in Essex.

If it’s a bank holiday, Network Rail must be closing the main line to London again!

Inspector Julian Ditcham breath testing a motorist.

A drink-driver caught after leaving a Felixstowe pub has been banned from the road.

The A-10 aircraft heads along the A14 from RAF Alconbury to Bentwaters Cold War Museum on the former RAF Bentwaters airfield.

It was once a familiar sight over Suffolk – but the A-10 Thunderbolt II has been seldom seen since the twin bases of Bentwaters and Woodbridge closed in 1993.

Photo issued by Essex Police of James Fairweather. Photo: Essex Police/PA Wire

A double murderer who killed two people in less than three months hopes to appeal his jail sentence on the grounds it is “excessive.”

Pupils at Bealings Primary School plant seeds as part of Rocket Science experiment

The impact of microgravity and radiation on the growing of seedlings is being investigated in an experiment which has seen pupils at Bealings Primary School turn to scientists.

Suffolk County Council and Active Norfolk Aviva Women's Tour media ride launched in Southwold on Wednesday 25th May.

Some of the best female cyclists in the world visited Suffolk yesterday as preparations for next month’s Aviva Women’s Tour.

Ipswich Town have signed up for the 'Pigs Gone Wild' event. Lee Hyde (left), Neil Hawes and Rosie Richardson are pictured with the pig.

With a bolt through his neck, a ripped black suit and a green tinge to his skin, Frankenswine looks just like the fictional character that inspired his design.

Chris May's family: Mum Lorraine May and sisters Gemma and Charlene May.

The family of missing Kelvedon man Chris May have asked anyone withholding any information which might help solve his disappearance to call police and help end their “suffering”.

Most read

Most commented

HOT JOBS

Show Job Lists

Topic pages

Streetlife

Newsletter Sign Up

Great British Life

Great British Life
MyDate24 MyPhotos24