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Suffolk Retail Park owners Orchard Street vow traffic flow improvements after weekend delays

12:00 01 March 2016

Traffic congestion at Suffolk Retail Park

Traffic congestion at Suffolk Retail Park

COPYRIGHT, 2006

Owners of a retail park in Ipswich which has drawn criticism for its access to London Road have insisted there are plans to resolve the layout.

But the company is in gridlock with the county council over how to proceed.

On Saturday, furious motorists complained it was taking up to two hours just to get out of the car park at Suffolk Retail Park, with traffic queuing bumper to bumper.

But a spokesman from Orchard Street Investment Management, which runs the site, said work was ongoing to resolve problems at the junction.

“We have got plans for a system of revisions to the entrance of that site,” the spokesman said.

“We are just waiting for highways to give us consent, so it is something we are aware of and trying to resolve.” The spokesman added that work had been carried out over Christmas to manage traffic in and out of the site.

But a Suffolk County Council spokesman insisted they had approved Orchard Street’s ideas, and were waiting for them to submit final planning details.

“We are waiting to hear back from the owners for the plans, the details the owners need to provide,” the spokesman said, adding that the plan was to create a right-only turn out of the site.

Online readers commented over the weekend that the situation had been an ongoing one, with complaints stretching back as far as a decade.

One user said: “I no longer go there purely because of getting out of the car park.

“Sad when you lose customers because of this.”

Online reader Richie W added: “We too avoid this place like the plague. We took about 35-40 minutes to get out of here about 18 months ago, never been back and never will. Take our trade elsewhere now, you can drive further out of town to shop and use less fuel than shop here.”

Christopher Hudson, Suffolk County Council cabinet member for Ipswich, echoed the frustrations of motorists and vowed to raise the matter with the highways department.

“I was very, very concerned to hear that and I shall be taking it up with the director of highways most urgently to see if we can mitigate this.”

21 comments

  • Thanks for the quote. I should of added, we now use the Range in Colchester, bigger, better and far easier to park and exit.

    Report this comment

    richie w

    Thursday, March 3, 2016

  • It's a complete was of time going to that retail park at any busy periods, I've been there twice and got held up for over half an hour, from now on I park in the Mermaid carpark and cut through, it's a lot quicker.

    Report this comment

    Craig Thurlow

    Wednesday, March 2, 2016

  • If I think back very many years I recall that this development was refused planning consent by Ipswich Borough Council with one of the grounds of refusal being that the roads would not be able to cope with traffic exiting the site at peak times. How right IBC were but the Government's Planning Inspector knew better and granted planning consent on appeal. Because of the delays in trying to exit the site I have not been to these shops for many years and do not intend to in the future. I cannot really see how any revised traffic management system will make things better.

    Report this comment

    johnboy

    Wednesday, March 2, 2016

  • How the hell can introducing a right turn only policy help?? About 95% of the traffic leaving the park already turns right so how can forcing even more traffic to do so actually improve the situation when the obvious problem is the close proximity of the exit to the lights that the traffic faces immediately upon leaving. IS THERE ANYONE LEFT IN THIS COUNTRY IN AUTHORITY WITH ANY COMMON SENSE!!!

    Report this comment

    planeman

    Wednesday, March 2, 2016

  • Re introduce the roundabout at Yarmouth road junction, it used to work a lot better than the stupid traffic lights in which some morons race through to beat them going red. It would then keep the traffic flowing and reduce the time coming out of the retail park. In fact put roundabouts at the lidl junction and hadleighranelagh road junctions too, how it used to be before some bright spark at our wonderful council decided that traffic lights would be a better solution. How wrong were they.

    Report this comment

    badger

    Wednesday, March 2, 2016

  • Will be interested to discover what the situation in 5 years will be like and whether the retailers will relocate elsewhere resulting in an empty retail park.

    Report this comment

    Ipswich Entrepreneur

    Tuesday, March 1, 2016

  • It is quite obvious that no member of the Suffolk county council or their families has shopped in this retail park on a weekend or something would have been done well before now. I prefer to use the Range in Colchester as it’s quicker to shop there even with the travelling time added.

    Report this comment

    Percy

    Tuesday, March 1, 2016

  • Blip, nice idea! Also that saves you the trouble of being dragged round the shops! 2 birds, 1 stone. Alternatively, just don't go there at all. That seems to work also.

    Report this comment

    Fill-a-stein

    Tuesday, March 1, 2016

  • I was there on Saturday and it took about an hour to leave. It happened to me the last time I visited that site on a Saturday afternoon about 5 years ago. So, the problem has been known about for many years. Clearly, the owners aren't prepared to spend the money to improve it. One cause might linked to a similar issue with the lights leaving the LIDL store. The LIDL lights are triggered by a movement sensor. so no traffic leaving LIDL and those lights remain RED. The problem occurs when the junction at the London roadYarmouth road junction is queued back to the LIDL exit. If cars can't leave the LIDL carpark, the sensor thinks there are no cars in the car park. I was once stuck in the LIDL car park behind a queue as the lights were permanently on RED. I got out of my car and told the driver on the front to go through the RED to get the sensor to detect the cars. That worked and the queue out of LIDL cleared. If the exit from the RANGE site is also sensor triggered and the cars don't move like LIDL, then I suspect cars are stuck on permanent RED lights. All, that junction might need are timed lights rather than sensor driven lights.

    Report this comment

    Barrie Smith

    Tuesday, March 1, 2016

  • When are all the traffic lights supossed to be sycronised ?

    Report this comment

    fedup

    Tuesday, March 1, 2016

  • CRAZY, most of the issues is the right turn ONLY out of the park. A more serious in depth solution throughout the whole carpark and road is required!!!

    Report this comment

    newsaddict

    Tuesday, March 1, 2016

  • It would make sense for all of the shops there to relocate to the B&Q area near Asda. Then IBC could build some more flats on the site or some traffic light controlled roundabouts.

    Report this comment

    SilentM

    Tuesday, March 1, 2016

  • I drop my wife outside the Range - only decent shop worth going to there - and then join the queue to leave! I listen to music and wait for her to come and find me in the queue! Never actually left without her yet!

    Report this comment

    BlipThePeanut's Dad

    Tuesday, March 1, 2016

  • ....and surely they cant mean a right hand turn only...that would solve nothing. The alternative is a left turn only...which will mean a long detour to another bottleneck at the other end of London Road. Would be best to close this site down, build housing on it and shift the retail units up to the defunct Park and Ride site on Bury Road....simples!

    Report this comment

    Scuzzer

    Tuesday, March 1, 2016

  • Best give the whole area a miss. Traffic is a nightmare. If the Ipswich Star done a Poll on if people would use the area more if the traffic problems were sorted. The results would speak for themselves.

    Report this comment

    Ipswich Man

    Tuesday, March 1, 2016

  • 'There are plans.....' how many years has this site suffered from this? Makes you think if anything will ever materialise. Additionally...the main junction at Yarmouth Road West End Road London Road needs to be re-looked at...the lights sequencing is not fit for purpose. As others have said the right turn from Handford Road into Yarmouth Road is an impossibility...2 or 3 cars can get across at the appropriate time if you're lucky...yes indeed an accident waiting to happen.

    Report this comment

    Scuzzer

    Tuesday, March 1, 2016

  • The lights at Burger King don't help either, you have to wait to turn right down Yarmouth Rd, then it turns red leaving you stuck over the line! As well as turning right when you leave London Rd to go to Wickes, why can't they get there own turn so it doesn't happen and the traffic will flow through?

    Report this comment

    kev70

    Tuesday, March 1, 2016

  • I think that's a typo error right hand exit ... hate the whole area and very very rarely go there , certainly would not go there at weekends especially if there is a home football match at ITFC.. like most of Ipswich if Scc design it , it will be a traffic disaster !.

    Report this comment

    deeber

    Tuesday, March 1, 2016

  • A right hand exit only will not make much difference. Where the problem lies is that there needs to be a Right Hand only traffic control at the junction with Yarmouth road, when you come over Handford Road Bridge, and a right hand feeder onto West End Road from Sainsburys direction. At the moment the lights and traffic only allow 2-3 cars out at a time. Fatal accident waiting to happen. Sadly until that day I expect the simple solution will be ignored. The council could at least trial this method and see if it improves the situation.

    Report this comment

    MrsR

    Tuesday, March 1, 2016

  • I won't go there any more - it is impossible and nobody wants to nip out for something only to find they are sitting in traffic for 2 hours. Not convinced a right only exit strategy is the right one - unless it is combined with a means of easily and quickly being able to get on to a route to take you in the other direction if that is where you want to go. It has to be in combination with the entire traffic management in that area - too many lights holding up traffic.

    Report this comment

    DebenBlue

    Tuesday, March 1, 2016

  • I won't go there any more - it is impossible and nobody wants to nip out for something only to find they are sitting in traffic for 2 hours. Not convinced a right only exit strategy is the right one - unless it is combined with a means of easily and quickly being able to get on to a route to take you in the other direction if that is where you want to go. It has to be in combination with the entire traffic management in that area - too many lights holding up traffic.

    Report this comment

    DebenBlue

    Tuesday, March 1, 2016

The views expressed in the above comments do not necessarily reflect the views of this site

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