Suffolk Retail Park owners Orchard Street vow traffic flow improvements after weekend delays
12:00 01 March 2016
Owners of a retail park in Ipswich which has drawn criticism for its access to London Road have insisted there are plans to resolve the layout.
But the company is in gridlock with the county council over how to proceed.
On Saturday, furious motorists complained it was taking up to two hours just to get out of the car park at Suffolk Retail Park, with traffic queuing bumper to bumper.
But a spokesman from Orchard Street Investment Management, which runs the site, said work was ongoing to resolve problems at the junction.
“We have got plans for a system of revisions to the entrance of that site,” the spokesman said.
“We are just waiting for highways to give us consent, so it is something we are aware of and trying to resolve.” The spokesman added that work had been carried out over Christmas to manage traffic in and out of the site.
But a Suffolk County Council spokesman insisted they had approved Orchard Street’s ideas, and were waiting for them to submit final planning details.
“We are waiting to hear back from the owners for the plans, the details the owners need to provide,” the spokesman said, adding that the plan was to create a right-only turn out of the site.
Online readers commented over the weekend that the situation had been an ongoing one, with complaints stretching back as far as a decade.
One user said: “I no longer go there purely because of getting out of the car park.
“Sad when you lose customers because of this.”
Online reader Richie W added: “We too avoid this place like the plague. We took about 35-40 minutes to get out of here about 18 months ago, never been back and never will. Take our trade elsewhere now, you can drive further out of town to shop and use less fuel than shop here.”
Christopher Hudson, Suffolk County Council cabinet member for Ipswich, echoed the frustrations of motorists and vowed to raise the matter with the highways department.
“I was very, very concerned to hear that and I shall be taking it up with the director of highways most urgently to see if we can mitigate this.”