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Suffolk road named the worst street for broadband signal in the whole country

PUBLISHED: 14:56 07 December 2017 | UPDATED: 14:56 07 December 2017

Broadband in parts of Suffolk is the slowest in the UK, according to uSwitch.com. Stock picture: GETTY IMAGES/HEMERA

Broadband in parts of Suffolk is the slowest in the UK, according to uSwitch.com. Stock picture: GETTY IMAGES/HEMERA

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Thorpe Lane in Trimley St Martin has the slowest broadband in the UK, according to a new survey.

The research found that the rural spot, just three miles from Felixstowe and in sight of the country’s premier container port, has a dire average speed of 0.68Mbps – 260 times slower than the fastest place in the country and 53 times slower than the UK average speed (36.2Mbps).

Creeting Lane in Creeting St Peter was fourth slowest.

Top speed was found at Benford Avenue, Motherwell in North Lanarkshire, where residents can get a superfast 177.01Mbps.

uSwitch.com, which carried out the research, said: “Conversely, two of the five roads identified as languishing at the bottom of the table for broadband speeds can be found in Suffolk, where you could drive the 30 minute trip from Thorpe Lane in Trimley St Martin to Creeting Lane in Creeting St Peter over 17 times in the time it takes to download an episode of Stranger Things at Thorpe Lane.”

On Thorpe Lane it would take over 21 hours to download a two-hour HD film on Netflix and nearly eight hours to download a 45-minute HD TV show.

In contrast, on Benford Avenue, it would take less than five minutes to download a two-hour HD film and 109 seconds to download a 45-minute HD TV show.

uSwitch is calling on providers to make property specific broadband speeds available more widely so that consumers can see exactly what services and what speeds are available at their home.

Ewan Taylor-Gibson, broadband expert at uSwitch.com, says: “It is astonishing to think that you could fly to Sydney in Australia in the time it takes to download a film on the UK’s slowest street.

“While cable services offering the fastest broadband speeds aren’t available at any of the UK’s slowest streets, fibre-to-the-cabinet broadband should be accessible at more than two thirds of the most sluggish postcodes, something that might be a surprise to those that have been frustrated enough to run a speed test.

“Whilst Ofcom has proposed having providers give more information on what speeds consumers should expect, unless this information is presented transparently, in a way that enables broadband users to compare the available options side-by-side, these changes won’t be truly effective.

“What consumers want to know is what they are getting now and how that compares to services they could access. Only then will consumers be fully empowered to make an informed decision about which service is right for their needs.

“Consumers that are not happy with their service and do not feel it delivers should let their provider know right away.

“Reasons for such sluggish broadband speeds can vary and can include a user’s distance from the nearest exchange or difficulties with the property itself – thickness of walls, for example, can affect wireless connections.

“While there are measures that your broadband provider can offer to improve your signal, such as moving your router to reduce interference from other electronics, physically connecting your devices to the router using an Ethernet cable and Wi-Fi boosters, it might be worth seeing if faster services are available in your area.”

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