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Train repairs cause dozens of rail cancellations across Suffolk and Essex today

06:22 11 November 2015

There are problems on the Felixstowe to Ipswich line

There are problems on the Felixstowe to Ipswich line

Rail services between Ipswich and Felixstowe, and Marks Tey and Sudbury are being cancelled this morning, as a result of more trains than usual needing repairs.

Trains running through the routes have been suspended, with replacement bus services in place.

First Suffolk and Panther Travel buses are running between Ipswich and Felixstowe, with journey times extended by around 40 minutes as a result.

Passengers travelling to or from Westerfield station will be unable to get a replacement bus from the station, but rail services between Ipswich and Lowestoft will be calling at Westerfield station instead.

Bus services between Marks Tey and Sudbury are being run by Turners, Ensign, Panther Travel, Regals and Dons of Dunmow, with passengers being told to expect journey times to be around 40 minutes longer than normal.

The first train service affected was the 5.34am service from Felixstowe to Ipswich.

Rail operator Abellio Greater Anglia has expected disruption to continue to the end of the day.

The delays are the latest in a series of problems on Abellio Greater Anglia services this week, with the operator insisting everyhitng was being done to tackle the problem.

A statement on its website, said: “We apologise for the train service cancellations on some local routes in Norfolk, Suffolk, Essex and Cambridgeshire in recent days and for the impact the disruption has had on those passengers affected by it.

“The problems are mainly due to some of our diesel trains suffering wheel damage, as a result of poor rail conditions.

“This situation leads to excessive wear on the wheels which must be repaired before the trains can re-enter service.

“We are doing everything possible to repair the trains affected as fast as we can and we are working with Network Rail to try and improve rail conditions to try and prevent further damage.

“We are also seeking to minimise the impact of the disruption by providing bus replacement services wherever practical to cover for cancelled train services.

“Under our Delay Repay scheme, customers whose journeys have been disrupted by the problems can claim compensation by contacting our customer relations team.”

6 comments

  • East Anglia the pits of UK,s creaking transport system. This rolling stock is so old & has been repainted in various liveries so many times over the last forty years they are probably over weight to the design spec that the wheels are wearing out. They must have been reground so many times that they now have to rotate twice as fast to maintain the same speed. The rails are probably in a similar state.

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    baz of bury

    Thursday, November 12, 2015

  • Leaves on the line damaging wheels. Perhaps the train manufacturers should be sued. Are the wheels not fit for purpose ?

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    Grey Fox

    Wednesday, November 11, 2015

  • Just heard on Anglia news one of the rail chiefs blaming leaves on the lines for this. Is this a wind up ? Having worked in many countries in recent years and travelling frequently by train I have never experienced such problems, delays or cancellations. We pay the highest fares in Europe for the worst and least reliable services. Many of our Railway stations are a disgrace with poor facilities for travellers, some are closed and others have limited opening times. This does not happen in Germany, Holland, Spain, France, Italy, Denmark, Belgium, Poland........ etc. What is going on here ?

    Report this comment

    Grey Fox

    Wednesday, November 11, 2015

  • There will not be a rail service to Felixstowe soon, all part of the plan that the port of Felixstowe wants so they can have more freight trains at the expense of passenger trains and also getting out of their pledge to have double track rly which their never intended to do, yes i am aware this report is about broken down trains but it does sound to convenient to me.

    Report this comment

    clowe

    Wednesday, November 11, 2015

  • What a surprise.

    Report this comment

    Fill-a-stein

    Wednesday, November 11, 2015

  • If you are forced to use the replacement bus service do you still have to pay the full train ticket price for an inferior service by bus i.e. journey taking much longer etc ? I assume there is some system to reimburse people who had already bought "train" tickets.

    Report this comment

    The original Victor Meldrew

    Wednesday, November 11, 2015

The views expressed in the above comments do not necessarily reflect the views of this site

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