Sunny

Sunny

max temp: 21°C

min temp: 11°C

Search

UK: Francis Report attacks ‘appalling’ NHS care

PUBLISHED: 12:00 06 February 2013 | UPDATED: 12:00 06 February 2013

The Francis Report has attacked 'appalling' care

The Francis Report has attacked 'appalling' care

A “zero tolerance” approach to poor standards of care in the NHS is needed, the head of the inquiry into “appalling” failings at Mid Staffordshire NHS Foundation Trust said today.

Robert Francis QC said hospitals which failed to comply with a “fundamental standard” should be forced to close.

And healthcare providers should be liable for prosecution if they fail to comply with standards.

Inquiry chairman Robert Francis QC made a total of 290 sweeping recommendations for healthcare regulators, providers and the Government in his 1,782-page report.

Mr Francis said the NHS has a series of checks and balances which should have prevented “serious systematic failure of this sort”.

The system failed in its primary duty of protecting patients, he added.

There were “numerous” warning signs which should have alerted authorities to problems at the trust.

There was a failure to communicate between the plethora of regulatory agencies and “too great a degree of tolerance of poor standards”, he said.

Fundamental standards should be policed by a single regulator - the Care Quality Commission (CQC), he said.

He added that the regulator Monitor should be stripped of its powers to award trusts foundation trust status - a supposed marker of excellence in the NHS.

The regulator awarded the trust the status in 2008 - at the height of its troubles.

Mr Francis said “appalling” conditions suffered by patients at the trust, which runs the hospital, were primarily caused by “serious failure” on the part of the trust board.

The trust failed to tackle an “insidious negative culture” including a tolerance of poor care standards. They also failed to appreciate the enormity of the situation, he said.

The trust’s culture was one of “self-promotion rather than critical analysis and openness”, the report states.

Managers had “no culture” for listening to patients.

And as a result of poor leadership and staffing policies a “completely inadequate” standard of nursing was offered on some wards at Stafford Hospital.

Patients and their families were excluded from their care.

In the scathing report he attacked local health authorities and the trust board but he refused to blame any individual for failures at the trust - even though many have previously called for NHS Commissioning Board chief executive Sir David Nicholson to resign over the scandal.

“This is not a case where it was ever going to be possible or permissible to find an individual or a group of individuals was to blame for this,” he said.

He said there should be an increased culture of compassion and caring in nursing and recommended that there should also be a legal obligation for healthcare providers and medics to observe a “duty of candour”.

Comments have been disabled on this article.

The man arrested by police over a suspected murder in Bury St Edmunds on Thursday has been charged this evening.

Claydon High School has been recognised for its sporting prowess by achieving the School Games Mark silver award.

Two junctions on the A12 near Kelvedon in Essex will be closed for three nights this week as bridge repair works continue.

One of the biggest dates in Felixstowe’s summer calendar of events got off to a sun drenched start on the seaside this afternoon.

A baby born with a rare disease that causes such severe muscle weakness that even breathing, eating and swallowing become difficult for her has received support from a Suffolk charity.

Families in Ipswich needn’t have ventured far to hit the beach as a sandy retreat began its summer-long stint in Christchurch Park.

Thousands of people have headed to Jimmy’s Farm in Wherstead today for the first day of one of the biggest events on its calendar: Jimmy’s Festival.

A man accused of brandishing a fake gun in Ipswich has been detained to appear at crown court next month.

Regional housebuilder Persimmon Homes celebrates its apprenticeships programme.

Libraries face a challenging future under Brexit – but determined Suffolk communities will put up a fight to help them survive.

Most read

Show Job Lists

Topic pages

Newsletter Sign Up

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24