Partly Cloudy

Partly Cloudy

max temp: 8°C

min temp: 5°C

Search

UK: Francis Report attacks ‘appalling’ NHS care

12:00 06 February 2013

The Francis Report has attacked

The Francis Report has attacked 'appalling' care

A “zero tolerance” approach to poor standards of care in the NHS is needed, the head of the inquiry into “appalling” failings at Mid Staffordshire NHS Foundation Trust said today.

shares

Robert Francis QC said hospitals which failed to comply with a “fundamental standard” should be forced to close.

And healthcare providers should be liable for prosecution if they fail to comply with standards.

Inquiry chairman Robert Francis QC made a total of 290 sweeping recommendations for healthcare regulators, providers and the Government in his 1,782-page report.

Mr Francis said the NHS has a series of checks and balances which should have prevented “serious systematic failure of this sort”.

The system failed in its primary duty of protecting patients, he added.

There were “numerous” warning signs which should have alerted authorities to problems at the trust.

There was a failure to communicate between the plethora of regulatory agencies and “too great a degree of tolerance of poor standards”, he said.

Fundamental standards should be policed by a single regulator - the Care Quality Commission (CQC), he said.

He added that the regulator Monitor should be stripped of its powers to award trusts foundation trust status - a supposed marker of excellence in the NHS.

The regulator awarded the trust the status in 2008 - at the height of its troubles.

Mr Francis said “appalling” conditions suffered by patients at the trust, which runs the hospital, were primarily caused by “serious failure” on the part of the trust board.

The trust failed to tackle an “insidious negative culture” including a tolerance of poor care standards. They also failed to appreciate the enormity of the situation, he said.

The trust’s culture was one of “self-promotion rather than critical analysis and openness”, the report states.

Managers had “no culture” for listening to patients.

And as a result of poor leadership and staffing policies a “completely inadequate” standard of nursing was offered on some wards at Stafford Hospital.

Patients and their families were excluded from their care.

In the scathing report he attacked local health authorities and the trust board but he refused to blame any individual for failures at the trust - even though many have previously called for NHS Commissioning Board chief executive Sir David Nicholson to resign over the scandal.

“This is not a case where it was ever going to be possible or permissible to find an individual or a group of individuals was to blame for this,” he said.

He said there should be an increased culture of compassion and caring in nursing and recommended that there should also be a legal obligation for healthcare providers and medics to observe a “duty of candour”.

shares

4 comments

  • The Government are more worried about how to save on budgets, or cut them more, they are not worried about staff or patients, The NHS is running more like a business, cut staff save money, send patients home save money. Only now will someone start looking at how things are in the NHS for many people its too late.

    Report this comment

    rodney

    Wednesday, February 6, 2013

  • The big problem here is that problems like those uncovered in this report are endemic across all hospitals. Learn the lessons by all means but it really needs a top-down review and shake-up of the whole system. I think the NHS provides a good emergency service with excellent A&E but beyond that I am afraid things begin to go downhill. I want the NHS to really care for my loved ones when they go into hospital ....... I don't really have any confidence this willis happening.

    Report this comment

    Red Robbo

    Wednesday, February 6, 2013

  • For decades now the politicians and the 'suits' have wasted billions while they've used the NHS as a political football. Nurses and doctors have been strangled by bureaucracy and patient care has suffered as a result. And what will come out of it? Yet another Government-appointed watchdog to waste even more money.

    Report this comment

    skrich

    Wednesday, February 6, 2013

  • Oy!!! you, yes you reading this comment. Where is my previous comment that I posted lunchtime. The EADT is a joke compared to other moderated sites. I must admit that I rarely comment any more. Please pass this feedback to the editor ..... if you can be bothered.

    Report this comment

    Red Robbo

    Wednesday, February 6, 2013

The views expressed in the above comments do not necessarily reflect the views of this site

Town fans at QPR's Loftus Road ground on Saturday

There was late heartbreak for Ipswich Town’s 3,000 travelling fans as the Blues went down 1-0 at Queens Park Rangers.

Swans - outrage as swans killed in Sudbury Meadows

Police are investigating after a swan was allegedly killed and its body dumped in a hedge on the Sudbury meadows.

Major-General Townshend, Khalil Pasha and other unidentified officers after the surrender of the Kut garrison in 1916

The siege of Kut-al-Amarah... It hasn’t been looking good for the allied soldiers. Can they turn the tables? Mike Peters Galloway’s resident military historian, discovers what happened next in Mesopotamia (modern Iraq) 100 years ago

Bev Lambert, left, of the Over The Rainbow charity with the Moore familiy - Sarah and Kevin Moore with children Curtis (15), Ellie (12), Bethany (7) and Rhys (4).

An appeal to help a Suffolk family coping with a severely autistic child who is unable to sleep through the night has reached its target – after an anonymous donation for the full amount.

Charity evening on the ice at Winter Wondeland in Colchester

Suppliers, small businesses and individuals have “little chance” of getting any of the quarter of a million pounds they are owed from the collapse of Colchester’s outdoor ice rink.

Freston Tower

Dendrochronology is the scientific art of dating timber by comparing the patterns in the end grain of a sample from the building in question with the known growth of typical trees at the time, writes John Norman, of the Ipswich Society.

Tracy Root with Ruff and Tumble... or Tumble and Ruff. 'I definitely love cats as much as dogs, but I think dogs give you more back than a cat'

The BBC has set the cat among the pigeons with the launch of a short series with a provocative title – Cats v Dogs: Which is Best?

QD Stores logo

A man has been arrested on suspicion of causing a disturbance at an Ipswich branch of QD.

Ipswich Hospital has bought the old Bridge School site for development.

Ipswich Hospital’s redevelopment plans have received a major boost after it bought the site of the former Bridge School on Heath Road.

Sleeping Giants episode four

The Sleeping Giants are back with a packed episode four, discussing the best goal ever scored, comebacks which should never have happened and the FA Vase.

Most read

Most commented

HOT JOBS

Show Job Lists

Topic pages

Streetlife

Great British Life

Great British Life
MyDate24 MyPhotos24