Anger over power company demand

HOUSEHOLDERS in part of the Trimley villages are angry after being told they will not have their electricity reconnected unless someone is at home.

HOUSEHOLDERS in part of the Trimley villages are angry after being told they will not have their electricity reconnected unless someone is at home.

Twenty households in the High Road area are due to have their power switched off on Monday when EDF Energy Networks replaces four ageing wooden poles and supply cables.

The customers have been told someone must be home all day to allow engineers access to make essential safety checks and reconnect power when the work is complete.

One householder told the Evening Star: “It means someone will have to be home all day - someone in the family will have to see if they can take a day off work at our expense to be here.”

“Some families might not find that is possible to arrange. It is not very satisfactory at all.”

A spokeswoman for EDF said power supplies would be interrupted from 9am to 5.30pm, although the company always endeavoured to restore power earlier if possible.

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“It is our usual practice to notify customers well in advance of such work so they can prepare for a lack of power,” she said.

“We do encourage customers who rely on power to arrange back-up supplies such as a generator for times like this. “Unfortunately, we are unable to provide generators to customers affected by planned interruptions.

“We do apologise for the inconvenience caused, but would stress that this is essential work which will help ensure reliable supplies to the area, in the future.”

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