A pub in Ipswich claims it is on track to receive a high rating in its next food hygiene visit after making significant steps in its progress.

The Woolpack Inn in Tuddenham Road suffered a setback in December when it scored zero for its food hygiene rating according to the Food Standards Agency website, but has since turned its fortunes around with a series of prompt changes ahead of its next official visit in two weeks time.

Marita Rodwell, manager of The Woolpack Inn, said: “The principal reason for the low rating was the lack of full paperwork and tracking routines.

“Immediately following the official visit by the Environmental Health Officer, we brought in a consultant chef, who worked with us to put in place new organisational structures fully compliant with all the many regulations that apply to our business.”

Three members of the kitchen staff were also replaced and an experienced new head chef was recruited.

Ms Rodwell added: “This has been a very regrettable incident.

“The Environmental Health Officer has since returned for an interim check and assured us that we are on track to receive a high rating at the next offical visit which is only two weeks away.

“We are confident of a positive outcome. Despite this rating, we have had no complaints from any of our customers, who have given us excellent and positive ratings on the various online review sites.”

Ms Rodwell has also invited customers to visit the kitchen, adding that they are “committed to delivering high quality, good value food prepared in a safe and hygienic environment.”

She added: “We are enormously proud of what we do. Only two weeks ago we scored 100% for hygiene and care of all our ales on Cask Marque, and are hopeful of inclusion in next year’s Good Beer Guide.”