Serving a growing community from individual homes to commercial

FIS Windows team; Sean Stocks, Andy Chittock, Wayne Parsons, Tim Perez, John Vickers, Luke D'Zundza,

FIS Windows team; Sean Stocks, Andy Chittock, Wayne Parsons, Tim Perez, John Vickers, Luke D'Zundza, Craig Smith and Mike Shaw - Credit: Archant

FIS Windows of Ipswich celebrates ten years of success

FIS Windows - conservatories

FIS Windows - conservatories - Credit: Archant

Ipswich windows, doors and conservatories company FIS Windows is celebrating 10 years in business, serving the local community.

A special party, with music and entertainment was held at Ipswich Waterfront restaurant Aurora, for customers and other people in the business community whose support has helped the business succeed and grow.

Director Pas Iachetta said: “We wanted to say thank you to all the people who helped us get here. It really will be a celebration.”

FIS Windows began ten years ago and initially manufactured replacement windows, he said.

Electric House, Ipswich

Electric House, Ipswich

But the retail side of the business has grown and that has taken over as the years have passed and the company developed.

Now FIS Windows is supplying and fitting windows for individual homeowners, and also increasingly for the construction trade and for commerce and industry projects across a wide area.

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Tracy Garwood, who is responsible for marketing and social media, said: “We have a lot of customers in Ipswich, Felixstowe and now across East Anglia, spreading out from our Ipswich base.

“We do get a lot of repeat customers.”

Pas explained: “We want to give people a good deal; top quality installations at an affordable price.

“They come with a ten year guarantee and if there is any problem we sort it out.

“It is a good policy. A lot of people come back to us when they have moved house.

“We are always happy to give customers advice and a no-commitment quotation.

“There is no pressure sales from us. That is not what we do.”

That pledge is proudly on the FIS Windows website.

Chairman Duncan Foster explained: ““FIS was born 10 years ago when three lifelong friends sat down and discussed the idea after playing a game of football.

“We learnt a lot in the early years but continued to focus on getting things right and keeping our customers happy, with a view to building the business organically, mainly from word of mouth and recommendations along with a careful budget of local advertising.

“I am happy to say that we have built a great team working with us who understand what is required to keep our customers happy. The business is going from strength to strength as we pick up bigger contracts, but we still treat the customer who has one window the same as someone who has 300. We believe we have the right products, the right service and the right people to deliver absolute satisfaction.

“I really enjoy working with everyone at FIS, and we have become a real family.

“Well done to everyone for helping us achieve this milestone, and I look forward to working with you for the next 10 years and beyond.”

“I would also like to thank all our customers over the last 10 years for their positive feedback & reviews, along with the odd cup of tea for the fitters. The company would not be where it is without you, so if you have used FIS at any time, I would like to thank you for your custom and support.”

Replacement doors and windows look good and add value to any private home, Pas said.

They were more efficient and made homes more economic to run.

While new conservatories added useful living space as well as making a home more saleable, if the owner was looking to move on.

It is not just private homes for FIS Windows, however.

They have installed new double glazed windows for rental homes, owned and provided by local landlords for their tenants.

Another area of development is major refurbishment schemes, often for landmark buildings.

In Ipswich, for example, custom-built windows have been designed and installed in landmark buildings in Queen Street and Electric House, where commercial spaces are being converted into new luxury apartments, homes in the heart of the town centre.

Commercial property is also a growing area of business.

Windows and bi-fold doors are also fitted to exixting commercial building when they are upgraded, from car showrooms to restaurants.

FIS Windows has also supported a number of local charity appeals. “It is part of being part of the community,” added Pas, “We always try and help where we can.”

FIS Windows Ltd is at 17, Holywells Road, Ipswich

Telephone 01473 251757,