Confusion over bus timetables

CASUAL bus users in Ipswich are being caught out by timetable that are two months out of date. Travellers have been lodging complaints with the bus companies since the timetables on some services were revised as far back as September 3.

CASUAL bus users in Ipswich are being caught out by timetable that are two months out of date.

Travellers have been lodging complaints with the bus companies since the timetables on some services were revised as far back as September 3.

However, the bus stop timetables in the Cattle Market in Ipswich still haven't been replaced.

The bus companies involved said they are powerless to do anything because Suffolk County Council is responsible for updating the glass-enclosed stand timetables.

Buses from Ipswich to Hadleigh, Shotley and Sudbury and back are affected.

A spokesperson for Suffolk County Council said: “Unfortunately due to an unavoidable delay the out of date timetables were left on display.

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“The county council recognises the issues this might have caused and will be putting in new timetables as soon as possible. We apologise for any inconvenience this may have caused to bus users.”

Beeston's of Hadleigh said they had been dealing with a number of calls from people who had been caught out by the change.

Phil Munson, managing director of Beeston's in Hadleigh, said: “It is out of our hands. We have been onto the council but had little response and we take the brunt of it.”

A spokesperson for Far East Travel said it revised its times last week and had done a leaflet drop around Shotley and put copies with all its new times on buses and in shops.

First Eastern Counties said because its services had not changed recently and the stands for its buses still display the correct times.

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