Councillors and BT set to meet over broadband slow zones in Kesgrave

BT Adastral Park which supports 10million customers on the UK Broadband network.

BT Adastral Park which supports 10million customers on the UK Broadband network.

Councillors in Kesgrave are set to tackle problem areas for broadband speeds in the town, and need residents’ input on slow zones.

A meeting has been set up by with BT, after receiving reports that some areas fall below the expected speed for broadband.

But ahead of the meeting Kesgrave Town Council is asking homeowners who suffer from slow speeds to contact them in order to provide a comprehensive list of problem areas, which it will pass on to those dealing with the issue.

A town council spokeswoman said: “As we live in an area where BT has a substantial presence you would expect broadband speeds to be amongst the best in the Britain but coverage is not that simple.

“Within Kesgrave there are reports that there are still some roads and parts of roads where broadband speeds are below what they should be.” It is understood that areas in the older part of Kesgrave to the west of the town are under particular scrutiny.

The council spokeswoman added: “Fast broadband access is essential for businesses large and small. It is also important for the growing number of people working from home and for students.

“As national and local government move an increasing number of services online, we all need to have good broadband speeds to be able to use them.”

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To share your views email enquiry@kesgravetowncouncil.org.uk