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Double glazing company sheds jobs

PUBLISHED: 14:48 20 August 2001 | UPDATED: 10:28 03 March 2010

C&R WINDOWS has ceased trading with the loss of 25 jobs, The Evening Star can reveal today.

But Ross Turtill, director of the Ipswich-based

double glazing company, said all customers who have paid deposits are being reassured that their money will be refunded and all guarantees are secure.

C&R WINDOWS has ceased trading with the loss of 25 jobs, The Evening Star can reveal today.

But Ross Turtill, director of the Ipswich-based

double glazing company, said all customers who have paid deposits are being reassured that their money will be refunded and all guarantees are secure.

Mr Turtill said that he is devastated that the

company he founded in 1989 and which had amassed 15,000 customers over the years had closed.

"Things came to a head on Friday and it was an absolutely dreadful day," he said.

"I now want to say how sorry I am to all those

people who have bought our windows and

conservatories and to apologise to all the customers who had recently placed orders.

"But no deposits will be lost, all money will be refunded and I want to also assure people that we will complete all jobs that have been started.

"Customers also have the option to either find

alternative contractors or we will organise that for them. I am dreadfully, dreadfully sorry," he added.

C&R Windows, of Howard Street, is the trading name for Protectacoat Limited, and Mr Turtill said that difficulties came to a head after one of his main

suppliers got into difficulties.

"Apart from that I have been advised not to discuss anything further about why C&R has ceased trading. I am taking financial advice.

"I have to wait now for financial advice. I feel absolutely dreadful about the whole thing and feel really bad for the team that has been working with me.

"They have been wonderful and I hope that they will be able to find new jobs," he added.

The guarantees given to customers are protected by insurance through The Plastics Window Federation.

C&R Windows has been advised that it must not take on any new orders but those which have been started will be completed and guaranteed, Mr Turtill added.

Any customers who need to discuss their order or any aspect of their involvement with the company is asked to telephone C&R's freephone telephone number 0500 641495.

Weblink: www.pwfed.co.uk/

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