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Driver claims carwash dented Fiesta

PUBLISHED: 03:23 12 December 2001 | UPDATED: 11:01 03 March 2010

AN IPSWICH petrol station has strenuously denied a claim that its car wash damaged a customer's prized Ford Fiesta.

The BP station in Woodbridge Road stressed there is no fault with its car wash and reassured other drivers that they have nothing to be concerned about.

AN IPSWICH petrol station has strenuously denied a claim that its car wash damaged a customer's prized Ford Fiesta.

The BP station in Woodbridge Road stressed there is no fault with its car wash and reassured other drivers that they have nothing to be concerned about.

The row broke out after Ipswich motorist, Mark Palmer, took his car to the BP car wash.

"When the wash got started I could hear banging and crashing, I put my foot on the accelerator to try and get out but couldn't," claimed Mr Palmer, 20, of Shakespeare Road, Ipswich. "It was really scary, I was with my girlfriend and at one point I told her to get out and run for her life.

"When I eventually got out I could see all the damage. The roof had been dented and scored and you can see where the dryer has gone down it.

"The driver's door has been smashed and the back wing has been dented.

"The garage refused to give me my money back and said the machine was not faulty but while I stood there he stopped someone else using it.

"I am too worried to drive it now in case the structure has been weakened and I have a crash.

"My insurance company have recommended I get an engineers survey done to make sure it is roadworthy."

A spokesman from the petrol station said a claim is now being processed to deal with Mr Palmer's alleged damage.

"There is a claim going through at the moment and Mr Palmer will get his money as we are fully insured. It could be that he positioned his car in the wrong place as another customer used the car wash soon afterwards with no problems.

"We did not give his money back because it is going through the insurance company.

"Mr Palmer came in shouting and telling other people not to use the car wash. The staff were not uncooperative and a solution was reached in the end.

"The car wash has been working with no problems at all since the incident," he said.


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