Felixstowe: Water bosses red faced after date mix up

Anglian Water

Anglian Water - Credit: Archant

BOSSES at Anglian Water were left red faced after it was discovered letters they sent out to customers in Old Felixstowe relating to water mains flushing work contained incorrect work dates.

While the days stated in the letters were correct, the dates did not correspond, leaving homeowners in the area baffled and unsure of when they would actually be affected by work.

Officials at Anglian Water have said the organisation is aware of the mistake, which has been put down to human error.

A spokesman said: “It was sent out incorrectly and we apologise for that.

“We would like to apologise to anyone who has been left a little bamboozled by what we have sent.”

You may also want to watch:

The first works started on Monday evening with the next due to take place today (Wednesday) between 9am and 6pm.

Further work will then take place on Thursday, March 21 and the last day will be on Friday, March 22.

Most Read

For more details about the works, please visit www.anglianwater.co.uk

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter