Water gushes from St Francis Tower as families hit with fresh housing drama
- Credit: ARCHANT/CAROLINE HAYDON-KNOWELL
Families living in an Ipswich tower with unsafe cladding are facing yet another housing issue after water started gushing near the base of their building.
Footage shared with this newspaper reveals a substantial leak at St Francis Tower, in Franciscan Way, with water flooding areas outside the downstairs laundry room.
Tenants in the block, which is currently wrapped in plastic sheeting while cladding is replaced, say this is adjacent to the lift area at ground level - and that water has entered the lift shaft.
It has led to all lifts being turned off over the weekend for safety reasons, with those living inside concerned that water getting into the electrics could cause a fire.
It has previously been alleged that the cladding in place on St Francis Tower, of which 45% remained ahead of repairs starting, is even more flammable than that used on Grenfell.
Caroline Haydon-Knowell, who lives on the 15th floor, said a lift engineer from Block Management UK Ltd (BMUK), which oversees the day-to-day running of the tower, arrived on Saturday to investigate.
She said the engineer felt sure the leak would not cause a fire safety issue - believing that only the lift shaft was affected, not any other electrical supply to the block.
“You can clearly see in the photos that water is pooling and flooding outside the laundry room,” said Ms Haydon-Knowell.
“I don’t believe any property management has been called out to investigate, and we are all concerned about fire safety.”
- 1 Brunch trip leaves friend group 'anxious' after spiking fears
- 2 Jailed in Suffolk: The criminals put behind bars this week
- 3 Matchday Recap: Celina wins it for Town and sends Portman Road wild
- 4 Crime map shows locations of weapons offences in Ipswich
- 5 Former Ipswich teacher appears in court charged with historic sex offences
- 6 Supermarket switch opens door to new Ipswich Lidl
- 7 First look inside Ipswich's new Geek Retreat games cafe
- 8 Man caused £26k worth of damage after setting fire to van and car
- 9 Well-known Felixstowe bookseller to retire and hand over to vinyl store
- 10 'It's like we're in the stone age' - Homophobic abuse halts LGBT+ parties
Both Block Management UK Ltd and Anglian Water were contacted by residents on Friday evening.
According to tenants, Anglian Water chiefs said they would start work to repair what appeared to be a burst main at the base of the block on Tuesday.
However, following contact with this newspaper, bosses now say they have dispatched an engineer this afternoon - who is attempting to fix the leak.
“We’ve been made aware of a leak due to a burst pipe in the vicinity of St Francis Tower," a spokesman said.
"Our engineers are working to resolve this as quickly as possible.
"We’re sorry for any inconvenience this has caused."
A BMUK spokesman said: “The safety of our residents and leaseholders is our upmost priority and we have, and will continue to, inform them as the work on site progresses.
“We are working closely with our partners including Anglian Water, Suffolk Fire and Rescue Service, our insurers, and partner contractors, to have the matter resolved as quickly as possible.”
Ms Haydon-Knowell, who represents a group of residents unhappy with current living conditions, said many people have been unable to leave their flats without lift access due to disabilities or frailties.
The former PA added: “Unfortunately, (the water problem) means many residents are stuck in their dull, gloomy flats alone for the bank holiday weekend.
"It feels like we’ve been placed in solitary confinement on a 24-hour lockdown for the foreseeable…. it’s not very nice.”
Building contractors Oander Ltd and BMUK bosses have previously stressed that the plastic sheeting has been installed during cladding replacement work to protect workers and the tower from the elements.
Tenants say it blocks out natural light and they have complained of “sweltering conditions” in hot weather and a lack of fresh air.
Earlier this month, Ipswich MP Tom Hunt requested a rethink of the material - which is due to cover the tower until at least next spring while unsafe cladding is replaced.
He is due to meet both firms again in September to discuss his proposal.
- Read more coverage of the cladding crisis on the Archant Investigations Unit Facebook page