Ipswich company to offer new service

AN IPSWICH firm has teamed up with another company to launch an insurance cost-comparison service.Call Connection, the specialist call-transfer business to the insurance industry based in Cromwell Square, and Parker's, the car price guide media brand, have come together to offer a service to customers which compares prices and enables the purchase of insurance either online or over the telephone, through Call Connection's call centre.

AN IPSWICH firm has teamed up with another company to launch an insurance cost-comparison service.

Call Connection, the specialist call-transfer business to the insurance industry based in Cromwell Square, and Parker's, the car price guide media brand, have come together to offer a service to customers which compares prices and enables the purchase of insurance either online or over the telephone, through Call Connection's call centre.

The system was developed in-house by Call Connection and features include a short and simple web form for customers using the unique 'easyfill' service. If customers are looking to buy a vehicle, they can compare and contrast insurance quotes for selected vehicles, simultaneously, on screen.

Graeme Kalbraier, managing director of Call Connection, said: “This is a brilliant service. Parker's is a major guide for people looking for cars. From our point of view they are going to be a very major partner and a significant influence on our business.


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“The functionality and quality of our proposition is significantly different from the rest of the market, and Call Connection is uniquely positioned to provide this valuable new addition to parkers online.”

Kieren Puffett, editor of Parker's, added: “We chose to work with Call Connection as they combine highly advanced technology with a strong focus on delivering excellent customer service.”

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