Concerns were raised today about changes to an Ipswich bus service, with elderly users saying they are no longer taken to vital places.

The number 6 Ipswich Buses service, which runs between Tower Ramparts and Ipswich Hospital, was changed to accommodate a route through Lindbergh Road.

But users have said the amendments have meant buses on the route no longer stop at Sainsbury’s Warren Heath and a doctor’s surgery in Ravenswood.

Cathie Bankier, 72, has sent in a complaint to Ipswich Buses about the amended route, which was brought into force last month.

She said: “My two main things are Sainsbury’s and the doctors but it just doesn’t go there anymore.

“At the moment I am not that well and I need to go to the doctors for tablets.

“Everyone I talk to at the bus stop has said what a pain it is.”

Nobody at Ipswich Buses was available to discuss the route but Mrs Bankier, of Bucklesham Road, said she had sent in a complaint to the firm and she was told her concerns would be looked in to.