Ipswich station redevelopment continues as Starbucks and WH Smith open their doors

Ipswich station concourse

Ipswich station concourse - Credit: Archant

Passengers using Suffolk’s busiest rail station are benefiting from improvements as work to modernise Ipswich station progresses.

Greater Anglia has now completed the second phase of the £2 million redevelopment and the last retail unit in the new concourse – a Greggs takeaway – is nearing completion.

There is a new ticket office and five new ticket machines.

During the first phase of the works the old station buildings on platform 2 were opened up to create one large, open plan space which incorporates the new ticket office, as well as a Customer Services Office, a Starbucks and WH Smith, new automatic ticket gates and a new coffee shop on platform 3.

The project has now entered its third and final phase, which will see the station forecourt being rebuilt, scheduled for completion next year.

The work is being funded by the National Stations Improvement Programme and will significantly improve the facilities and waiting environment for passengers.

Abellio Greater Anglia’s Area Customer Service Manager, James Steward, commented: “The redevelopment has greatly improved the layout and created a more spacious, modern feel to bring the station into the 21st century and improve the station environment for our customers.

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“We have already received a lot of positive feedback and we are very pleased with how the project is progressing so far.”