A Martlesham mum who booked a birthday party at Flux Freestyle which remains mysteriously closed has praised two Felixstowe seafront attractions for saving the day.

Ipswich Star: Riley Howell. Picture: SARAH LUCY BROWNRiley Howell. Picture: SARAH LUCY BROWN

Timandra Howell said her 10-year-old son Riley and his friends were left devastated when it became clear the trampoline leisure centre in Cardinal Park would not reopen in time for his scheduled birthday party on Saturday.

Flux has been mysteriously closed since the morning of Friday, January 12, without notice or public explanation.

It is understood children’s birthday parties, most costing over £100, had been booked and paid for until June.

Affected families have been offered free birthday parties at Ipswich Borough Council venues and discounted deals at Bounce trampoline park in Anglia Retail Park. Proof of purchase of a booked Flux party is required.

Ipswich Star: Flux Freestyle in Cardinal Park, Ipswich. Picture: MATT STOTTFlux Freestyle in Cardinal Park, Ipswich. Picture: MATT STOTT (Image: Archant)

Mrs Howell, a teacher at a pupil referral unit, paid £80 on December 19 for a party of eight children.

She said: “Riley was really disappointed. I had to explain the situation to him, that we had lost money and I couldn’t pay for another big party.

“But I went to Manning Amusements in Felixstowe and explained how I had lost my money, and asked if I could use multiple Groupon vouchers.

“They were more than happy to help and the children played crazy golf, mini bowling, and had fun on the slot machines. We then went to the Forum Food Court where the fish and chip shop had reserved us a big table, and they fed all the boys for an amazing price. They were both absolutely brilliant and saved the day for us.

“But I still feel sorry for the staff at Flux, especially at this time of year.”

Attempts by this newspaper to reach the two London-based directors for comment have been unsuccessful. The reasons behind the closure remain unconfirmed.

A message on Flux’s website states: “We are currently undergoing scheduled maintenance. Sorry for the inconvenience. Please try back soon.”

Legal & General, which owns Cardinal Park, was contacted again yesterday but have been unable to provide any details.

Flux opened at the site of the former Gym and Trim unit in July 2016, above Chimichanga. The site includes wall-to-wall trampolines, airbags, and dodgeball zones.