Mum claims victory in housing battle

A relieved mum is delighted to be moving into a new home after a long battle with housing officials.

IPSWICH: A relieved mum is delighted to be moving into a new home after a long battle with housing officials.

Susan Daniels claims to have spent thousands patching up her old council semi in Queen's Way after one side of the house gave way.

The 36-year-old mother-of-three remains determined to win compensation from the council but is happy for now to be moving her sons into a new home in Reynolds Road.

Last January, The Evening Star reported Ms Daniels' demands for Ipswich Borough Council to complete structural work on her house after cracks started appearing in the walls.

But she didn't feel enough was done to stop her family home from slowly slipping into the ground and has since been hounding the council to pay for repairs or move her and her children elsewhere.

She said: “It is appalling how my children have had to live but now we're all relieved to be leaving Queen's Way and moving in to a home that's liveable. I am so glad it's over and done with.”

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The problems started at Queen's Way when Ms Daniels reported the cracks in her walls to Anglian Water, which discovered a leak in an underground pipe that had caused damage to the house itself.

But council surveyors disagreed, recommending only interior repairs and not structural work.

Ms Daniels continued to argue her case and was finally put on the waiting list for a new council house at the end of last year.

She said: “I would like to thank my customer liaison officer and the contractors who worked on the house in Reynolds Road but I honestly couldn't care less what happens to the old house. It could fall into the ground for all I care.

“My only concern is for the next tenants who may not know the history of the property.”

An Ipswich Borough Council spokesman said that while the property in Queen's Way is empty, a structural survey will be carried out and any necessary action taken.

He added: “We offered Mrs Daniels some assistance with her move due to the difficulties that she has endured. We hope that she will be settled and comfortable in her new home very soon.”

Is Sue Daniels right to seek compensation from the council? E-mail or write to Your Letters, 30 Lower Brook Street, Ipswich, IP4 1AN.