Mum's anger over GP boundary dispute

AN angry mum has today told of her battle with her GP surgery after they insisted on taking her off their books because she had moved just outside their boundaries.

AN angry mum has today told of her battle with her GP surgery after they insisted on taking her off their books because she had moved just outside their boundaries.

Victoria French was dismayed to find out that she could no longer attend the Felixstowe Road surgery even though she still lives roughly the same distance away.

She says the move will be devastating for her six-year-old son Harrison as he has autism and can not cope with change, but the surgery have refused to budge on their decision.

She said: “We moved from Limetree Drive in Warren Heath to Fawley Close, which is just off Woodbridge Road, and to be honest I hadn't really thought about the doctors.


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“When I needed a repeat prescription I just jotted our new address on the form and didn't think anything of it.

“The next thing I knew I had a letter from the surgery saying they wanted to take us off their books.”

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Mrs French sent a letter back to the surgery explaining Harrison's condition and why it was important for him to retain his routine but was disappointed with the response.

She said: “I've sent letters backwards and forwards to the practice manager and the primary care trust (PCT) but they won't budge.”

She said she is extremely worried about the effect the change could have on Harrison:

“We'd come to an arrangement where we would go in and speak to the receptionist and they would let us sit right outside the doctor's room because he didn't like being in the waiting room.

“For somebody with autism there is an awful lot to deal with in that kind of environment, with lots of people coming and going and the different buzzers going for the doctors.

“Having this routine was really important.

“There's no reason why they could not just let him keep going there, even if the rest of the family have to move.

“I don't care about me, it's Harrison I'm worried about.”

Following extensive correspondence with the PCT and the practice itself Mrs French has now agreed to move to a different surgery.

She said: “They keep talking about continuity and fairness, but I really don't believe that anybody who goes to that practice would have a problem with Harrison being allowed to stay on there.

“I've had to relent now and am going to sign up with a new practice but I'm extremely unhappy about it.”

Do you think the surgery's decision is the right one? Write to Your Letters, Evening Star, 30 Lower Brook Street, Ipswich, IP4 1AN or e-mail eveningstarletters@eveningstar.co.uk>

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