Organisers of an Ipswich music festival have responded to claims some concert-goers were unable to leave the venue after its gates were closed, saying the main exit was open “well after 10pm”.

Ipswich Star: Acts performing included a Motown tribute. Picture: NIGEL BROWNActs performing included a Motown tribute. Picture: NIGEL BROWN (Image: Archant)

Danny Banthorpe, of The Nearly Festival, stressed “customers were not locked in like animals” and most left Holywells Park yesterday without incident via Myrtle Road.

Ipswich Star: Amy Winehouse tribute, Laura Jane Butler, also performed. Picture: NIGEL BROWNAmy Winehouse tribute, Laura Jane Butler, also performed. Picture: NIGEL BROWN (Image: Archant)

His comments follow a complaint that some of those watching the final act – a Bon Jovi tribute – found the gates locked when they tried to leave at around 9.20pm.

Ipswich Star: Adore, a Stone Roses tribute were also on the bill.Picture: NIGEL BROWNAdore, a Stone Roses tribute were also on the bill.Picture: NIGEL BROWN (Image: Archant)

Selina Green, 20, criticised the decision to lock the gates, which she said meant around 50 people, including children, had to scale a wall to get out.

Ipswich Star: Festival-goers Taylor Johnson, Crystal and Rwena Leva. Picture: NIGEL BROWNFestival-goers Taylor Johnson, Crystal and Rwena Leva. Picture: NIGEL BROWN (Image: Archant)

Mr Banthorpe said the gates at Cliff Lane and Bishops Hill had been closed by the park warden, contrary to his requests for them to be left open. However, he added that the “handful of customers” who scaled the gate without first checking with staff in the arena “could easily have walked out of the main exit”.

Ipswich Star: Festival goers enjoy the sunshine. Picture: NIGE BROWNFestival goers enjoy the sunshine. Picture: NIGE BROWN (Image: Archant)

The festival organiser also responded to criticism about the running order, insisting that all bands played full 40-45 minute sets, with “swift technical changeovers and soundchecks”.

Ipswich Star: Lee and Sophie Hutton got a good view of the performances.Picture: NIGEL BROWNLee and Sophie Hutton got a good view of the performances.Picture: NIGEL BROWN (Image: Archant)

“It was a fantastic day of music, the weather was kind and the people of Ipswich were very interactive which made for a great atmosphere,” he added. “It is a very family friendly and safe event and our staff team worked tirelessly to achieve this.”

Ipswich Star: Organisers said it was a 'fantastic' day.Picture;Nige Brown.Organisers said it was a 'fantastic' day.Picture;Nige Brown. (Image: Archant)

The first day of the Nearly Festival included tributes to Oasis, Madness, Amy Winehouse, The Specials and Diana Ross.

Ipswich Star: The crowd at Holywells Park. Picture: NIGEL BROWNThe crowd at Holywells Park. Picture: NIGEL BROWN (Image: Archant)

Today’s line-up is set to include tributes to the Kings of Leon, Ed Sheeran and the Beatles with a headline performance by a Queen tribute act.

Ipswich Star: Georgina Barber-Nichols and Adrianna Gutek take in the performances. Picture: NIGEL BROWNGeorgina Barber-Nichols and Adrianna Gutek take in the performances. Picture: NIGEL BROWN (Image: Archant)

The Nearly Festival also ran at Castle Park in Colchester and the Abbey Gardens in Bury St Edmunds earlier in June.

Ipswich Star: Alisha and Kandice Martin with Mercedes Andrews. Picture: NIGEL BROWNAlisha and Kandice Martin with Mercedes Andrews. Picture: NIGEL BROWN (Image: Archant)

Gates open for today’s festival from 12.30pm with the first performance at 1pm. The park closes tonight at 8.30pm.

Ipswich Star: Sally and Kay Edwards enjoying the sunshine. Picture: NIGEL BROWNSally and Kay Edwards enjoying the sunshine. Picture: NIGEL BROWN (Image: Archant)

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