One big mistake for rail company

EAST Anglia's new rail company dropped one big clanger when it published its new timetables for services to and from London – it spelt Ipswich wrong time after time.

EAST Anglia's new rail company dropped one big clanger when it published its new timetables for services to and from London – it spelt Ipswich wrong time after time.

The first print run of timetables for its services starting last month spelt Suffolk's county town Ipwich on even-numbered pages throughout the 52-page document.

Strangely it managed to get the spelling right on the odd pages!

New rail operator one held its hands up about the mistake – but insisted the error only appeared in a minority of timetables.

"We have to do a limited run first edition a month before the new timetable comes into operation," said Peter Meades from one.

"These timetables are available to passengers who ask for them, but they are not widely circulated. There were about 10,000 printed.

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"The main print-run is well over 100,000 and the error was spotted well before that was produced – the second edition is now being distributed to stations, libraries and tourist information centres across the region and the mistake has been corrected," he said.

Mr Meades insisted the second print-run was planned in advance, and the error had not cost the company money.

One has had a rocky journey since it took over the region's rail services on April 1.

It caused an outcry among passengers when different fares for Great Eastern and Anglia Railways services were scrapped at the end of last month.

Although some fares came down slightly, others went up substantially – especially for families travelling from Ipswich.

Then one came under the spotlight from the Competition Commission investigating whether its owner, National Express, had a monopoly on public transport services – especially those from Southend, Cambridge, and Peterborough.

And rail services are expected to come under yet more strain next month when Ipswich tunnel is closed for eight weeks to allow the track to be lowered enabling bigger containers to pass through it.

What do you think about one's rail services? Write to Your Letters, Evening Star, 30 Lower Brook Street, Ipswich, IP4 1AN or e-mail eveingstarletters@eveningstar.co.uk

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