FRUSTRATING, isn't it when you know something should be there and you can't account for it.This was the situation one Anglia Railways traveller found himself in after eating a packet of mini pretzels on a journey to London.

FRUSTRATING, isn't it when you know something should be there and you can't account for it.

This was the situation one Anglia Railways traveller found himself in after eating a packet of mini pretzels on a journey to London.

According to the commuter one of his pretzels was missing.

Not to be done out of the full quota of savoury snacks, he wrote to Anglia's lost property department, saying:

"During the journey to London I was enjoying a packet of mini-pretzels. I know from past experience that there are 30 mini-pretzels in the packet.

"However I counted as I ate them and found there were only 29. When you clean seat x in coach y could you please look for my missing pretzel!"

Staff at Anglia are 99 per cent sure the letter was sent as a joke, and it certainly gave them a laugh.

But there's this lingering fear in a few people that the letter was sent by someone seriously. In which case it shows what regular commuting can do to you!

Anglia Railways spokesman Peter Meades said: "I laughed my head off when I saw the letter and I did wonder if it was a wind up.

"But it may have been a completely serious inquiry and we took the view that we would meet his request.

"We decided to write back and call his bluff by saying we had searched the train and could not find his pretzel.

"Our letter had a new packet of pretzels enclosed as a measure of goodwill and sympathy for him having lost his original pretzel.

"We deal with all reports of lost property very seriously – but we have never had anyone complain about losing a pretzel on a train.

"We are more used to helping people who leave behind things like mobile telephones, umbrellas, gloves and raincoats.

"I am afraid that any left-over food on a train is normally bagged up with the rest of the rubbish and disposed of."

Anglia Railways letter of reply stated: "We do hope this unhappy incident does not deter you from travelling with Anglia Railways in the future, nor enjoying a bag of pretzels again."

Weblinks:

www.angliarailways.co.uk

www.pretzels-inc.com/