Patients in on hospital's new IDEA
PUBLISHED: 13:31 18 July 2001 | UPDATED: 10:21 03 March 2010
A NEW scheme set to revolutionise patients access to emergency care has been unveiled at Ipswich Hospital. IDEA- Ideal Design around Emergency Access- will begin its first phase next week with the help of the patients.
A NEW scheme set to revolutionise patients access to emergency care has been unveiled at Ipswich Hospital.
IDEA- Ideal Design around Emergency Access- will begin its first phase next week with the help of the patients.
The scheme is looking at the care on offer as a whole from family doctors to minor accident units like the one in Felixstowe, as well as hospitals themselves.
Jan Rowsell, a spokeswoman for Ipswich Hospital said: "This is a national scheme being piloted here in Ipswich.
"The first part begins next week when we will begin to track the progress of patients for three weeks.
"From the moment they report the problem, with their knowledge we will track their journey so that we can get a better picture of the areas we need to work on."
Patients will be chosen from those suffering from ankle injuries and those with chest pains as these are two of the largest groups of unscheduled care the NHS deals with.
Unscheduled care is the care given to people who have not come to an appointment but have simply gone to their GP, or to the hospital for an appointment.
Once the tracking has finished picture boards will be drawn to show health professionals and patients what happens at the moment and where the problems are.
After this there will be an action plan drawn up using the information gained over the two-year period the scheme will run for.
The venture has secured funding for this two-year period through the National Patients' Access Team.
David Hodgkinson, director of accident and emergency services at Ipswich Hospital, said: "This is a really special scheme for many reasons.
"The biggest drain on the NHS is unscheduled care, which has seen a four per cent increase at this hospital.
"This will help us devise a smoother and more efficient system of access to emergency care.
"There was a lot of competition for this scheme and what we learn here in Ipswich will be shared further afield.
"If there are any improvements to make we will be right at the forefront to make them."
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