Penioner's anger over hospital letter
A PENSIONER who received a letter asking her mother to return an overdue library book 11 years after she died has today voiced her disgust.Nancy Waters received the letter from Ipswich Hospital on Friday.
A PENSIONER who received a letter asking her mother to return an overdue library book 11 years after she died has today voiced her disgust.
Nancy Waters received the letter from Ipswich Hospital on Friday.
Addressed to her mother Constance Mortlock, it requested the return of a book, allegedly borrowed from the hospital library on February 15 this year.
Mrs Mortlock died of cancer in February 1992.
Her daughter Nancy Waters, 69, said: "It's an awful shock and upset to me. I suffer terribly with my nerves and it took me a long time to come to terms with her death.
"However did this happen? I just can't believe that people can make such a terrible mistake.
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"I would not like to see anybody else go through this."
Not only has Mrs Mortlock been dead for eleven years, she was also blind for 25 years prior to this, so would have been unable to read anyway.
The missing book was called A Village Dilemma. Mrs Water's husband Ray said: "I've never heard of it before. But this certainly is a dilemma. They can't start resurrecting the dead."
Originally the letter had been sent to Mrs Mortlock's former address in Bramford Lane. It was sent on to Mrs Waters by the current residents.
Jan Rowsell, spokesperson for the Ipswich Hospital NHS Trust, said: "This is a grave error on our part and we do apologise.
"We will be checking the whole system immediately to see how this happened and to make sure it does not happen again.
"Obviously there has been an error in the way we get the information and if anyone else has received a similar letter in error we are really very sorry."
A former Ipswich resident, Mrs Waters now lives in Lowestoft with her husband Ray.
This is not the first time the couple have hit the headlines in the Evening Star. Last year we told the story of how love blossomed for the pair after a brief meeting in an Ipswich takeaway.
Mr Waters, who was living in Australia at the time, moved to the county to be with his sweetheart and the couple were married in October 2002.