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Rail operator denies union’s claim it plans to shut all but seven of its ticket offices

PUBLISHED: 11:16 04 May 2017 | UPDATED: 11:16 04 May 2017

Ipswich Railway Station

Ipswich Railway Station

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Greater Anglia has denied claims made by a union it is planning to close all but seven of its traditional ticket offices.

The Rail, Maritime and Transport Union (RMT) says the rail operator told union officials it is planning to keep seven of its traditional ticket offices, including those in Ipswich, Colchester and at Stansted Airport, compared to the 64 it currently has.

The RMT claimed the ticket offices would close during the next year in three stages.

General secretary Mike Cash said: “The union is appalled at this planned attack on ticket offices and station staff across the Greater Anglia franchise which would wipe out the vast bulk of these vital passenger services over the next year.”

However, the rail firm has today denied the claims.

A spokesman said: “We have no plans to reduce the number of Greater Anglia ticket offices to seven.

“However, we are currently reviewing responses to a public consultation about proposals to close seven little-used ticket offices. “There are no current proposals to close any other ticket offices.

“We will continue to consult with our colleagues and the trades unions on any proposed changes to ticket office arrangements.”

Greater Anglia said there would be no job losses as a result of the current proposals to close seven ticket offices.


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