Take the high road for car repairs
A POLICE officer has taken the high road all the way from the Scottish Highlands to Suffolk – just to get his car repaired after a crash.John Brydon was so pleased with the service from a Needham Market mechanics while he lived in England that he opted to travel hundreds of miles from home to get his vehicle fixed there again.
A POLICE officer has taken the high road all the way from the Scottish Highlands to Suffolk – just to get his car repaired after a crash.
John Brydon was so pleased with the service from a Needham Market mechanics while he lived in England that he opted to travel hundreds of miles from home to get his vehicle fixed there again.
Up until three years ago, the Scots-born community police officer lived with his wife and three children in Bramford, near Ipswich, before they moved to Loch Ailort, 25 miles away from Fort William.
Mr Brydon said: "During the time I was in Suffolk, we were unfortunate to be in an accident involving a motor home and a car."
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"My wife was in the motor home and I was in the car, I stopped at a roundabout and she didn't."
His car was sent to Brockford Accident and Repair Centre at Needham Market to be fixed.
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"The garage was absolutely spot on and I did not have to pester them at all," Mr Brydon said, "Both of the vehicles were fixed to the highest standard I have seen."
Although he was fortunate with mechanics, Mr Brydon continued to have less luck behind the wheel. At the beginning of May this year, he was involved in another crash while driving on the M6 in Cheshire.
Remembering how well he was treated down in Suffolk, Mr Brydon gave his vehicle rescue company an unusual request.
"The RAC came out to take the car to Fort William but instead I asked them to take it down to Suffolk so I could get it done properly and without any hassle," he said.
"I had yet another accident many years ago and had a nightmare trying to get it fixed. Not having to deal with all that is worth sending my car 700 miles in the wrong direction for."
Mike Ribbons, who owns the Needham Market garage, was only too happy to help a satisfied customer.
He said: "I am very pleased that he thinks enough of our workmanship that he feel that the journey is worth it.
"But you are only as good as your worst job and we have got a very, very good team here.
"We deal with many different insurance companies and Norwich Union have said that they have never ever had an complaint about us.
Unfortunately, a slight insurance problem meant that Mr Brydon's car stayed in Suffolk for a bit longer than expected. But he was happy to wait the extra few weeks and picked up his car last Friday before taking the long drive home to his wife Janet and children Kirsty, 12, Jennie, ten and seven-year-old Dougie.
He said: "There will be an air fare, an overnight stay and a 13 hour drive home and pick it up but it is all worth it."