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Thumbs up for towns' car parks

PUBLISHED: 18:32 12 November 2001 | UPDATED: 10:49 03 March 2010

PUBLIC car parks in the Suffolk Coastal area have been given the "thumbs up" by an independent inspector for the way they are run.

The Best Value Inspection Service (BVIS) examined the way the council operates parking in towns such as Felixstowe and Woodbridge, and the way it hopes to improve the service over the coming years.

PUBLIC car parks in the Suffolk Coastal area have been given the "thumbs up" by an independent inspector for the way they are run.

The Best Value Inspection Service (BVIS) examined the way the council operates parking in towns such as Felixstowe and Woodbridge, and the way it hopes to improve the service over the coming years.

"This was not an in-depth inspection, like the one for our leisure services that saw us gain the highest possible rating, but it still involved a thorough appraisal of the way these services are provided backed up with random site visits," said Andy Smith, deputy leader of the council.

"The final report is another major thumbs-up for this council's commitment to improve our services while ensuring that they are still value for money.

"Following the Best Value Review, we are renewing our commitment to running the car parks as a service to support the life of our district, while aiming to break even financially. This is a policy that has proved so successful over the past 10 years."

Suffolk Coastal has 44 car parks across the district, of which 28 are pay and display and the others are free.

Consultation, including a public opinion survey, showed almost the highest levels of customer satisfaction ever recorded by MORI. The pollsters revealed that 97 per cent of users thought the car parks were good value for money.

Acting lead inspector for the BVIS, Edwina Child, said: "Suffolk Coastal has a comparatively large number of parking spaces and a high proportion of free spaces.

"Both income and expenditure are low when compared with the other (similar) authorities. Visits to some of the car parks revealed clear signage and marking, and a generally satisfactory environment."

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